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ACORD Solutions Group

Little Falls, New Jersey

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ACORD Corporation

Little Falls, New Jersey

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ACORD Solutions Group

Little Falls, New Jersey

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ACORD Solutions Group

REMOTE WORK, New Jersey

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ACORD Corporation

Pearl River, New York

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Craft3

Portland, Oregon

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Massachusetts Housing Partnership

Boston, Massachusetts

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Iowa Bankers Association

Johnston, Iowa

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The First National Bank of Newtown

Newtown, Pennsylvania

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Duke University Health System

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Raleigh, North Carolina

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Regions Bank

Hoover, Alabama

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Charlotte, North Carolina

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Multistudio

Arizona

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Birmingham, Alabama

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HELP DESK TECHNICIAN
Job Summary: The Help Desk Technician position is a part of the Help Desk Level 2 in the User Services department of the Division of Information Technology (DoIT). We provide IT services to the administrative units on campus like HR, University Housing, Facilities, University Health Services, and many more. More specifically, The Help Desk Technician will provide a combination of help desk support (level 1 & 2) and computer support both remotely and on campus using our case management system (Cherwell) and our call center solution (Finesse). You will report to the DoIT Help Desk Level 2 Manager. Responsibilities: Provides information technology (IT) support services to end users in support of


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