If you have a desire to work with a fast paced, dynamic leadership team committed to delivering award winning customer service, and are passionate about data analysis and planning, then this is the role for you! As a Business Analyst II, you will support the RiverSource Service & Operations team to perform analysis and reporting, while contributing to recommendations for improvements and adjustments to existing reporting models. This role will also lead small projects, and evolve our service through methods of trouble shooting, ad hoc analysis, while also using sound information and theory to prove leadership with recommended actions to resolve issues or improve service. This role is based in Minneapolis and will offer a hybrid schedule of in-office/remote. Re