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IT Business Analyst
The American Library Association is looking for an experienced Business Analyst for its IT department. Under the supervision of the Director of Information Technology this position will be responsible for creating documentation of technical solutions needed by the Association, ensuring quality assurance of system changes and stability through documented testing, creating and maintaining positive stakeholder relations as guided by the IT director and deputy to support users/staff across all of ALA’s multiple office locations. Responsibilities will include:  Analysis, documentation, support, and testing of technologies for process improvements. Under the direction of the IT director and deputy, working with business stakeholders, proce


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