Enterprise Process and Content Services Systems Analyst
Location: Bronx, New York
Internal Number: 3983
Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.
The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off.
Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.
Department: Information Technology
Campus: Rose Hill (RH) - Bronx
The Enterprise Process and Content Services Systems Analyst will be responsible for supporting the Hyland OnBase Content Management application. Primary responsibilities include developing web forms and workflow solutions to transform and improve business processes, account provisioning, developing dashboards and assisting business units with content management needs. The position works closely with the Integration Team to develop solutions that not only streamline operations but also provide an enhanced experience for our constituents. The team consists of three full time equivalents and the position reports up to the Enterprise Process and Content Services Manager.
Imaging and Workflow
Participates with management and Business Units to determine current and future imaging and workflow needs.
Designs, integrates, and codes image processing and workflows across various systems.
Participates in the design and implementation of new software solutions.
Maintains and enhances existing software.
Participates in the development of documentation and training materials.
Participates in evaluation of productivity software.
Helps build and maintain a cohesive team.
Designs, codes and implements specific imaging and workflow processes based on departmental requirements/document analysis.
Performs process and performance analysis to optimize imaging and workflow solutions.
Designs forms and table layouts, and develops applications to integrate and streamline imaging and workflow processes between various applications and system platforms.
Develops technical specifications to complement the functional specifications provided by business analysts/business partners, including designing flow charts.
Participates in evaluation of the most appropriate software solutions related to imaging and workflow.
Participates in the development of acceptable test plans.
Participates in the production of documentation and training materials.
Codes, debugs, and tests new software, as well as changes and enhancements to existing applications.
Supports and triages technical issues with imaging and workflow applications.
General Analyst functions
Serves as consultant to management and business groups to assess needs, develop and implement solutions
Contributes to the development of vision and direction for technical initiatives and plans, forecasts needs and maintains currency with trends in own area of responsibility or specialization
Challenges and enhances analytical approaches or tools
Applies fact-based analysis to achieve business strategy
Reviews and validates analysis, and develops recommendations in context of functional area or full project
Facilitates constructive communication across the team
Communicates engagement status, progress, and impact to management
Demonstrates knowledge of client's business model and decision-making framework and identifies areas of improvement
Provides recommendations to client and staff for technical designs and analyses
Bachelor's in Computer Science, Business Administration, or comparable major
Minimum 3 years' experience with Hyland OnBase, or similar content management platforms/workflow applications.
·Minimum 3 years' experience with implementation and support of imaging, workflow and application integration.
Hyland OnBase certification and experience with Hyland OnBase Cloud
Web/front-end development skills with web services, RESTAPI, HTML/CSS
Higher Education experience
Strong analytical and technical skills such as process flow analysis are required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational technology requirements.
Knowledge of business operations with a focus on process improvement and automation
Good interpersonal, oral, and written communication and presentation skills.
Fordham Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United kingdom.