About Fordham:

Department: Computer Leasing

Campus: Rose Hill (RH) - Bronx

Position Summary:

Essential Functions:

• Maintains a high level of competency several of the following areas of focus: Windows Systems Engineering, specifically with respect to supporting the following technologies: Microsoft Windows Active Directory, Microsoft Azure Active Directory, Microsoft Windows Server and Workstation Operating Systems, Directory Services and related authentication, authorization, and audit, Management of all types of certificates (Windows, Incommon, SSL, etc);
• Additionally maintains knowledge and/or awareness of: CI/CD (Continuous Integration/Continuous Deployment), Enterprise Storage management (Dell/EMC Isilon) Cloud Infrastructure as a Service (AWS, Azure), Vendor Management, Process Automation/DevOp, System Lifecycle management, and Unix Systems (RHEL);
• Responsible for System Design and advising on the Architecture of University servers infrastructure. Must be able to model and plan current and future system states, including process maps, flow charts, and diagrams. Scopes project implementation and ongoing operations costs, deployment timelines, and key lifecycle planning dates;
• May provide a leadership role for medium to large projects on systems infrastructure, or work in a team on large, high-profile initiatives;
• Works on moderate to advanced technical projects or business issues. Advises team activity in the identification of many of the following: business requirements, functional designs, process designs, prototyping, testing, training, and defining support procedures, service levels, and restoration objectives in the event of a loss of service;
• Promotes adherence to proper processes and procedures as defined in latest documentation and industry trends, pertaining to infrastructure, design, configuration, process and procedures for systems services. Amends documentation as needed;
• Needs to be available for support (which may be off-hours). This includes acting as on-call resource during extended coverage periods on a rotating basis; Overnight, and weekend support; participating in Incident Response, Disaster Recovery, and Business Continuity testing or execution as needed.

Required Qualifications:

• Bachelor's Degree, or in lieu of the degree, a minimum of 7 years of relevant experience;
• 7+ years relevant experience;
• Planning and designing complex systems architectures, specifications and applications;
• Analytical/problem solving, troubleshooting and technical skills;
• Independent management of own work flow and work outcomes;
• Demonstrated expertise in:
• Specific application of concepts within area of technical expertise;
• Developing and delivering presentations of technical matters in a clear and understandable manner;
• Customer service;
• Ability to interact professionally with staff and faculty.

Preferred Qualifications:

• Prior experience supporting IT in a University Environment;
• Basic understanding of the external environment and how it affects academia in general and Fordham in particular, including technical, legal, financial and social influences;
• Strong understanding of technical, business and cultural environment of higher education in general and Fordham in particular;
• Strong skills in the performance and supervision of the following are required:
• Customer service;
• Interaction and collaboration with vendors.

Minimum Salary: $103,000

Maximum Salary: $129,000

About Fordham University

Fordham Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United kingdom.

Connections working at Fordham University