Join a member-driven leader in a challenging, collaborative and hybrid work environment with the shared mission of supporting America’s network of rural electric cooperatives. Since its formation in 1969, National Rural Utilities Cooperative Finance Corporation, or CFC, located in Dulles, Virginia, has provided capital and industry-leading financial products to more than 900 not-for-profit, consumer-controlled utility systems across the United States. Our exceptional team delivers the “CFC Difference” that encompasses our values of service, integrity and excellence in all our interactions.  

CFC has an opportunity for a Director, IT Operations who will be responsible for overseeing all aspects of IT infrastructure operations and engineering to ensure business continuity, integrity, and efficiency. This role is responsible for IT infrastructure, database management, telecom services and digital workplace engineering as well as overall data center management. The Director collaborates with and across the IT team leaders and business operations in order to ensure the secure delivery of business services.

As a Director, IT Operations, you will:
• Lead a management team that includes IT infrastructure, database operations, windows engineering and infrastructure architecture.
• Oversee the IT Operations of two data centers and all hosted systems including 24x7x365 systems’ monitoring, alert response, incident management and communications.
• Oversee and be accountable for business continuity planning and environment management.
• Administer the implementation and maintenance of Cybersecurity monitoring, control and protection infrastructure.
• Work collaboratively and efficiently with the Help Desk team to ensure technical troubleshoots are resolved in timely manner.
• Accountable for Infrastructure Engineering, Database Engineering, and Desktop and Mobile device engineering of new solutions and operational administration of existing systems. 
• Develop and manage relationships with third party service providers.
• Ensure the alignment of the IT infrastructure and operations with business operations and business systems development. 
• Develop, train and effectively lead the IT operations team.  

To be successful, you will need:
• Bachelor’s degree in Computer Science preferred.
• A minimum of 10 years of core IT operations experience.
• Experience working in the financial sector preferred (e.g. credit union, thrift or finance company).
• Expert understanding of the operation of high availability data centers and business platforms.
• Demonstrated skill in business and technology needs assessment and communications.
• Advanced verbal, written and interpersonal communication skills.
• Strong management, leadership and coaching abilities. 
• Expertise to anticipate technology risks and opportunities as well as proactively provide solutions as those situations arise.
• Subject matter expertise and leadership in infrastructure engineering, application development and data management. 
• Advanced knowledge of business technology best practices and industry trends.
• Expertise with Cloud integration including Platform as a Service and Software as a Service experience.
• Expertise in building strong relationships with team, colleagues and business partners.

We offer a comprehensive benefits package that includes annual incentive opportunities; an employer-paid pension plan; 401(k); medical, dental and vision insurance; a generous leave policy; onsite gym; and more—all in a friendly, professional work environment. For additional information, please visit our website at www.nrucfc.coop. CFC is an Equal Opportunity Employer committed to workforce diversity.

About CFC

The National Rural Utilities Cooperative Finance Corporation (CFC) was founded in 1969 by the rural electric cooperative industry. CFC is a nonprofit finance cooperative with more than $25 billion in assets that provides industry expertise, flexibility and responsiveness to more than 1,000 member-owners to help them meet their financial needs. At CFC, our members’ success is our success. Our commitment to our members goes beyond our work as a lender. In addition to our lending solutions, CFC offers treasury services, investment opportunities, financial models and tools, programs to support and promote the cooperative business model, and industry-leading events and training.

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