Clinical Operations Analyst
University of California Los Angeles


Requisition Number: 37778
Salary: $24.81 - $52.11 hourly

Position Description:
Under the direction of the Administrative Services Director, the Clinical Operations Analyst provides comprehensive services in within the areas of Billing, Insurance, Purchasing, and Referrals to support the clinical service delivery at CAPS. Primary duties include: dissemination of information regarding the benefits and processes of the multi- million dollar Student Health Insurance Plan (SHIP) and its relation to the University of California health insurance requirements, including providing 1:1 insurance consultation meetings with students; providing direction and assisting with complex claims determinations, corrections and resolutions; assisting CAPS clinical staff, outside professional providers, and the UC SHIP Insurance office in case management and linkage to appropriate mental health resources and services; production and presentation of campus wide SHIP mental health insurance orientations to students, parents, potential professional students and university staff through orientation and outreach; serving as the primary point of contact for CAPS retroactive referral renewals and referral-related issues; authorization and filing of CAPS mental health claims processing for UCLA students enrolled in UC-SHIP, including analysis and resolution of denied claims; processing, follow up, and preparation of CAPS departmental purchasing including but not limited to ongoing contracted vendor accounts and day to day operational materiel needs . Participates as the insurance liaison to the CAPS clinical teams and serves as a member of the CAPS Support Staff.


Special Instructions:
The target salary range for this position is between the posted minimum and $31.13 hourly.

For full application instructions and position description, please visit: https://hr.mycareer.ucla.edu/applicants/Central?quickFind=85909

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction








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