Position Description: Under the direction of the Administrative Services Director, the Clinical Operations Analyst provides comprehensive services in within the areas of Billing, Insurance, Purchasing, and Referrals to support the clinical service delivery at CAPS. Primary duties include: dissemination of information regarding the benefits and processes of the multi- million dollar Student Health Insurance Plan (SHIP) and its relation to the University of California health insurance requirements, including providing 1:1 insurance consultation meetings with students; providing direction and assisting with complex claims determinations, corrections and resolutions; assisting CAPS clinical staff, outside professional providers, and the UC SHIP Insurance office in case management and linkage to appropriate mental health resources and services; production and presentation of campus wide SHIP mental health insurance orientations to students, parents, potential professional students and university staff through orientation and outreach; serving as the primary point of contact for CAPS retroactive referral renewals and referral-related issues; authorization and filing of CAPS mental health claims processing for UCLA students enrolled in UC-SHIP, including analysis and resolution of denied claims; processing, follow up, and preparation of CAPS departmental purchasing including but not limited to ongoing contracted vendor accounts and day to day operational materiel needs . Participates as the insurance liaison to the CAPS clinical teams and serves as a member of the CAPS Support Staff.
Special Instructions: The target salary range for this position is between the posted minimum and $31.13 hourly.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction
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UCLA is known worldwide for the breadth and quality of its academic, research, health care, cultural, continuing education and athletic programs. UCLA offers undergraduate degrees in more than 127 majors and graduate degrees in 198 program areas. UCLA has 11 highly regarded professional schools. Eight are ranked among the nation's top 15 in their field by U.S. News & World Report. UCLA is consistently among the most popular campus in the nation for undergraduate applicants. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status. Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union.