Student System Programmer/Analyst (REMOTE) Waco, TX, United States
Job Identification: 14090 Posting Date: 01/25/2023, 03:42 PM Job Schedule: Full time Locations: Waco, TX, United States Degree Level: Bachelor
Job Description: What We're Looking For
The Student Systems Programmer/Analyst is part of Baylor's Student System team that falls under the IT department of Information Systems and Services which is responsible for the ongoing maintenance, configuration, optimization, and support of Banner Student and related third party systems supporting University students. This position will report to the Director of Student Systems and will serve as a key partner to vendors and functional/operational staff in Graduate programs, Undergraduate Admissions, Financial Aid, Registrar and other University stakeholders.
The Student Systems Programmer / Analyst will work with campus partners in support of student systems and data. This position is responsible for delivering excellent customer service to both end-users and business process owners; monitoring monthly and quarterly updates/releases for changes related to supported systems and data; identifying improvements, assisting with configurations, and responsible for testing and validating data. The Student Systems Programmer / Analyst must be self-directed, creative, strategic, innovative, and customer service oriented. Additionally, the successful candidate will demonstrate the following:
Understanding of the needs of a diverse student population within a Christian higher education setting and an openness to cultural humility.
Be successful communicating and interacting with all campus populations including students, faculty, and staff.
SQL - Intermediate experience level required to perform the job
Proficiency understanding data and the ability to map data between systems
Excellent organizational, analytical, as well as oral and written communication skills
Extremely customer focused
Solid analytical and communication skills for continuous interaction with IT and the business users
Experience with the following technologies preferred:
ERP system experience (Banner Student preferred)
Knowledge of how data and documents flow into the main Student Systems (Applications, Decisions, Transcript info, Registration Holds)
Slate system experience, including T-SQL. Slate is used for application processing for undergraduate and graduate programs and integrates with Banner as the source of authority for Student Data.
PL/SQL Developer and/or other Oracle tools to pull data.
Integration experience to bring data together between systems.
Jira (used for project, task, issue tracking)
Microsoft Tools (Outlook, Excel, Word, Teams)
A Bachelor's Degree in Management Information systems, Computer Science, or related field, three years of supporting Enterprise Application systems, and an active Christian faith are required. Additionally, three years of experience working with Student information systems and Higher Education experience are preferred. Hybrid and remote work will be considered for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
What You Will Do
Work closely with business units to identify and present opportunities for improvement by analyzing and understanding existing business processes and documenting current state, then identifying gaps to an improved future state as it relates to Student integrations and data projects.
Meet with campus clients to assist with testing as it applies to Banner Student patches, quarterly releases or new technology.
Proactively examine the change impact of requests on systems and general business operations to help in determining the priority of needs and scope of work.
Provide consulting services to application teams, vendors, and business offices as it relates to designing and evaluating new data integrations, standards and procedures and policies for managing data between campus systems.
Effective communication and facilitation skills to converse successfully with technical and functional personnel.
Demonstrate problem solving, analytic and troubleshooting skills associated with Student systems.
Study manuals, texts, and tutorials as necessary to obtain the required expertise on programming methods, software tools and University information systems.
What You Can Expect
As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more go to Baylor Benefits & Advantages.
About Us: Baylor University is a private not-for-profit university affiliated with the Baptist General Convention of Texas. As an Affirmative Action/Equal Opportunity employer, Baylor is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylors commitment to equal opportunity and respect of others does not undermine the validity and effect of the constitutional and statutory protections for its religious liberty, including, without limitation, the religious organization exemption under Title VII of the Civil Rights Act of 1964, the religious exemption to Title IX of the Education Amendments of 1972, and the Free Exercise Clause of the First Amendment to the United States Constitution, among others. Baylor encourages women, minorities, veterans, and individuals with disabilities to apply. EEO/M/F/Vets/Disabled
Baylor University is a private Christian university and a nationally ranked research institution, consistently listed with highest honors among The Chronicle of Higher Education’s “Great Colleges to Work For.” The University is recruiting new faculty with a deep commitment to excellence in teaching, research and scholarship. Baylor seeks faculty who share in our aspiration to become a tier one research institution while strengthening our distinctive Christian mission as described in our strategic vision, Pro Futuris, and academic strategic plan, Illuminate.