Scheduled Hours

40

Position Summary

Provide school wide analysis of patient billing issues. Assist with reporting functions. Areas of responsibility include review of Epic generated report to analyze root cause of patient billing issues.
Access and utilize multiple software applications, applies business rules and knowledge of insurance verification processes along with billing and collection principles.

Job Description

Primary Duties & Responsibilities

• Identify, research, and report trends.
• Review, monitor, and recommend workflows with Epic to achieve optimal customer service. 
• Recommend system and operational enhancements.
• Research, test, and evaluate new technologies related to our spectrum.
• Attend payer meetings.
• Run and analyze monthly reports.
• Review and compare reports from Experian and Collection Agencies.
• Investigate HIPAA violations to find route root cause of violation.
• Interact with clinical department support staff to enhance billing processes.
• Evaluate, prioritize and resolve problems, requests or escalate to appropriate support areas including submit and track tickets, as needed. 
• Performs other related project work and duties as assigned.

Working Conditions

• Positions works remotely, however occasional onsite presence will be required.
• Work is fast paced and demanding with time constraints and productivity requirements.

Preferred Qualifications

• Extensive experience with spreadsheet software and financial reporting strongly preferred.
• Knowledge of ICD-9-CM and CPT coding systems strongly preferred.
• Possess strong verbal communication skills with the ability to interact with individuals at various levels. 
• Working knowledge of Epic application. 
• Ability to manage multiple tasks, and possess the ability to possess good organization and planning skills.
• Working knowledge of reporting systems and processes. 
• Strong analytical problem solving skills. 
• Proficient in Excel and Word with good written and oral communication skills. 
• Detail oriented with the ability to multitask and prioritize competing demands.
• Understanding of Epic and PC spreadsheet skills.
• An analytical thinker with previous experience in financial reporting.
• Interpersonal skills with ability to interact with internal and external clients.

Required Qualifications

Equivalent of Bachelorâ™s degree in business, health information management, or related field and two years experience in a health care or business environment.

Grade

G09-H

Salary Range

$22.25 - $34.45 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Applicant Instructions

When you are ready to apply, creating an account only takes a minute. Your account creates a candidate home page which we will use to communicate with you and allows you to apply for jobs and view your application statuses. The first page of the application offers two âœQuick Apply❠options. Quick Apply allows you to either use a previous application or create a new application using a resume to populate the work experience and education sections of your job application. If using a resume to populate your application, check to ensure the application fields populated accurately. You may skip the âœQuick Apply❠page by clicking âœNext❠at the bottom of the page. Documents may be uploaded in the My Experience section of the application. You also have the option to apply with a LinkedIn feature, which allows you to apply by using your LinkedIn profile to populate some of the job application fields.

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