Associate Implementation Manager - Remote - (Brentwood, Tennessee, United States)
Location: Brentwood, Tennessee
Internal Number: 45351515760
Healthcare Without Rival
Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions.
Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.
Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for an Associate Implementation Manager to join our team remotely, with travel.
About the role: This position is responsible for an employer worksite line of service and will provide execution of detailed project plans including tactical coordination of health center set up, participant flow, coordination of credentialing and licensing activities, and ensuring appropriate and correct clinical procedures are implemented and maintained. Provide subject matter expertise and consultative guidance where appropriate while implementing detailed, robust and repeatable activities to standardize health center operational processes.
Travel: 50-70%, night and weekend travel required
Provides leadership and communication to ensure knowledge transfer and best-practice sharing to new Health Centers in support of operational goals and objectives.
Communicates processes, policies, and corporate vision effectively with new Health Center colleagues.
Creates an environment of clear accountability for New Health Center colleagues and takes accountability for his/her own results.
Collaboratively performs a formal transition process from the Implementation Team to Operations, related to administrative operations.
May participate in strategic planning session in order to effectively utilize resources of the entire team.
Collaborate with the Project Manager (PM) to prepare the project plan according to the scope of work for contract services.
Participate in site assessments and gap analysis and provide recommendations for action plans where change or improvement is needed.
Facilitate or participate in Internal and External Project meetings in preparation for implementation.
Actively participates in the health center set up.
Responsible for the completion of all assigned tasks in Project Plan designated as responsibility of the Subject Matter Expert in preparation, implementation and follow up as needed.
Monitors the status, assigns actions items and proactively identifies issues/roadblocks.
Conducts or participates in conference calls on a regular basis providing virtual collaboration in the implementation planning process and effectively communicates weekly project status and timeline updates.
Coordinate, facilitate, train /orient or present segments of the orientation process for new site implementations and additional hire orientation.
Work with HR, and Training & Development to create and update training materials for on-going clinical development of Health Center colleagues, as appropriate.
Consult with Medical, Legal or Compliance departments regarding regulations, practices act, practice law, certification requirements etc.
Bachelor Degree and 3 years experience or Associates and 5 years experience or 7 years of consecutives experience in a related health care setting.
3+ years of the experience in a Health related field.
Prior facility set up or process management required.
Training experience preferred.
Experience working in a virtual environment preferred.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite products.
Ability to travel on a regular basis.
Ability to multi-task.
Detail oriented and well organized.
Excellent presentation skills, confident in all settings with individuals at all levels of the organization both internal and external.
Functional use of Microsoft Office Suite and web-based programs, specifically Electronic Medical Record (EMR etc.) preferred.
Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you.
Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
For individuals living in Colorado and New York City only, Premise Health is required to include an estimate of the salary and benefits for this role. While a number of factors influence salary, our estimated Colorado and New York City compensation is $60,000 - $65,000. Please note, this is a general guideline and your experience qualifications, geographic location, and other factors will be taken into consideration.
To support Premise Health’s commitment to the safety, health and wellbeing of our team members, clients and patients, Premise Health encourages all new team members to be fully vaccinated and up to date with a COVID-19 vaccine. Where applicable state or local laws or a client require, individuals who are offered and accept a position with Premise Health will be required to provide proof of vaccination in the form of a CDC vaccination card as part of the pre-employment onboarding process. *Except where a reasonable medical or religious accommodation can be granted.