Senior Network Engineer, Network and Computing Systems - University Information Services - Georgetown University

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Senior Network Engineer, Network and Computing Systems - University Information Services - Georgetown University

The Network and Computing Systems (NCS) organization manages and provides support for the University's integrated network (data/telecommunications/video), data center production control for academic and administrative processing, systems management of enterprise server infrastructure and facilities infrastructure project management.

The Integrated Network Operations (INO) team is responsible for network services implementation and third-level technical support, including the responsibilities of the Facilities Project Management (FPM) team, who are responsible for oversight and change management of the University's cable plant infrastructure. These teams also work together to develop, present and manage projects for various University enterprise and departmental customers and provide the primary communication link to the Georgetown University Facilities division. The combined INO services teams are responsible for operations support of the University's data/voice/video services and infrastructure, deployment of enterprise network equipment, and monitoring of enterprise network performance and video conferencing.

Job Overview

The Senior Network Engineer is responsible for INO (data, voice, video and network cabling), with teams supporting daily functions, ticketing, on-call, troubleshooting, maintenance, and installation and management of network cable and related infrastructure.

They also ensure all network components are at consistent releases of software and firmware and manage network services including DNS and DHCP, and security services, including firewalls and ACLs. As well, they work closely and in collaboration with the Data Security Office, ensuring established standards are met.

To achieve this goal, NCS focuses on the following strategies:

• Reduce system downtime and increase operating efficiencies by ensuring that management of all systems and services follow defined standards and operating procedures and that all problems are resolved in a timely manner
• Prioritizing activities using a goal driven process that, in combination with external benchmarking and research, attempts to maximize the mapping of our team's activities to user-prioritized, business goals (i.e., we strive to work on the highest value activities while saying no' to lower value distractions).
• Increasing collaboration at all levels (e.g., within and between teams, with other UIS divisions, and with our user communities).

The Senior Network Engineer maintains the critical enterprise network and voice systems and carries a cell phone for managing and participating in the resolution, communication and escalation of system events and outages. They work off-hours - in early mornings and late evenings - to accommodate the requirements of the change management procedures.

Work Interactions

Reporting to the Senior Manager, Network Engineering, the Senior Network Engineer is accountable to the VP and CIO of the University, and works directly with network managers at other schools, technical and non-technical staff within UIS and our customers - typically department heads and their administrators.

Qualifications

• Bachelor's degree - preference for Science, Technology, Engineering or Math Degree
• 5 years of experience in senior-level network engineering in a large, complex and diverse enterprise network Solid understanding of TCP/IP and network routing and switching protocols, including OSPF, EGRP, IGRP
• Experience managing security systems such as Firewalls, VPNs and network services such as F5 Load Balancers
• Excellent interpretive and listening skills
• Ability to address and present technical issues to technical and non-technical staff
• Mastery of e-mail and office productivity tools, such as word processing, spreadsheets, presentation software such as PowerPoint, and engineering diagramming such as Visio
• Basic understanding of the statistical analysis and budgeting
• Ability to design, monitor and improve quality control procedures
• Availability and willingness to work off-hours to manage some of the responsibilities of the change management procedures, as described above

Preferred qualifications

• Cisco CCNP or CCIE certification
• Experience with tools such as Cisco Prime, Nagios and SolarWinds.
• Experience with UNIX environment shell scripts, PERL and tools such as CVS
• Experience in Systems Programming/Development, Electrical, UPS and power distribution systems, high-density cabling systems

Work Mode: Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff and AAP positions can be found on the Department of Human Resources Mode of Work Designation.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.


To apply, visit https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/2115-Wisconsin-Ave-3rd-Floor/Senior-Network-Engineer--Network-and-Computing-Systems---University-Information-Services---Georgetown-University_JR15396







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