Applications Analyst II - University of Saint Joseph
University of Saint Joseph
Location: West Hartford, Connecticut
Internal Number: 161628
Location: West Hartford, CT Category: Staff Posted On: Wed Apr 26 2023 Job Description:
The Applications Analyst II serves as a senior technical team member with respect to the ongoing maintenance and support of the University Student Information System, and other enterprise systems. The position builds, maintains and supports new and existing complex applications and interfaces to support various offices on campus by integrating systems. The individual in this position also develops reports and deliverables per end user requirements. This individual meets with end users to analyze problems, develop solutions and configure applications to the appropriate specifications.
Responsibilities (Include but are not limited to)
Serve as senior technical team member with respect to ongoing maintenance, upgrade and support of University Student Information System
Meet with end users to determine business needs and requirements for process automation/integration
Design, code, test and deploy new technology solutions for various offices as needed
Develop and follow best practices with respect to system configuration, data standards, integrity, and reporting
Respond to and resolve application and SIS related trouble tickets for end users
Refine data, maintain existing technology solutions and code change requests
Analyze the performance of existing technology solutions and take action to correct inefficiencies/troubleshoot system related issues
Maintain proper programming documentation
Implement relevant system updates, upgrades and changes following approved change control methodology.
Develop a detailed knowledge of various departmental processes to facilitate applications support, requirement gathering and the software development lifecycle
Keep abreast of emerging technologies and programming languages, adapt to changing technology and seek ways to utilize emerging technology solutions
Education & Experience
Bachelor's degree in Computer Science, Information Systems, or related field with a minimum of 3 years programming/analyst experience. Extensive experience accepted in lieu of degree.
Experience writing and maintaining advanced SQL queries
Extensive experience with relational databases, SQL Server, TSQL, SSIS and SSRS or other reporting tools
Experience in a higher education environment preferred
Administrative experience with one or more of the following: Jenzabar EX/J1 or other Student Information System, CRMs, and other database-dependent applications.
Experience automating processes and creating APIs a plus
Strong problem solving, quantitative, and analytical ability
Ability to handle multiple projects in a fast paced environment while keeping a customer service attitude.
Strong organizational skills and attention to detail
Possess solid general computer skills, including ability to work in a Windows environment. Proficiency with MS Office Suite, Internet, and other programs as needed (e.g., mail merge, data base management). Familiarity with specific applications used by the University/Department a plus
Excellent oral and written skills and ability to communicate comfortably with students, colleagues, and external constituents on a university campus
Able to communicate complex technical concepts to non-technical audience
Exhibits a high level of professionalism, leadership, creative problem solving, diplomacy, negotiation and sales skills, and the ability to manage complex projects with minimal supervision
Professional, courteous demeanor and appearance; ability to work professionally with students, faculty, staff and administration and represent the University professionally to the public
Cultural competency to work with diverse student and/or employee population
Commitment to the mission of the University of Saint Joseph
Physical ability to perform the essential functions of the position, with or without reasonable accommodation.
This position is not eligible for visa sponsorship.
The University of Saint Joseph believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable. Our work benefits greatly from the contributions of people of color, people from different socioeconomic backgrounds, women, LGBTQ+ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
The University of Saint Joseph, founded by the Sisters of Mercy in the Catholic tradition, provides a rigorous liberal arts and professional education for a diverse student population in an inclusive environment that encourages strong ethical values, personal integrity, and a sense of responsibility to the needs of society.At University of Saint Joseph, our mission statement profoundly resonates with our faculty and staff and serves as the foundation upon which our employment policy is built.We seek to attract, develop and retain individuals who are committed to our mission. We are committed to providing an environment where diverse talents, perspectives, experiences and contributions are recognized, and one that promotes the "growth of the whole person" with resources that enable employees to meet professional and personal life needs.