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Posted: 03-May-23
Location: Cincinnati, Ohio
Salary: Open
Internal Number: 92846-en_US
Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL
Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 47,000 students, 10,500 faculty and staff and 330,000 alumni, UC combines a Top 35 research university with a physical setting The New York Times calls "the most ambitious campus design program in the country."
With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, eight straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 athletic conference, UC's momentum has never been stronger. UC's annual budget tops $1.6 billion and its endowment totals $1.9 billion.
Job Overview
Review, analyze, and research student and institutional loan accounts and represents university interests in arranging loan repayments and collection of delinquent accounts.
Essential Functions
- Collect past-due balances on student federal and institutional loans and past-due tuition accounts. Counsel current and former students orally and in writing regarding payment.
- Analyze and research disputed and past-due accounts to determine what collections efforts should be made, based on federal, state, and university policies and procedures.
- Act as a liaison to collection and credit reporting agencies, to bankruptcy courts, federal agencies, and university departments.
- Negotiate formal written repayment plans and fee waivers, make referrals to collection agencies and authorize legal action in pursuit of payment.
- Maintain university records, negotiate and confirm changes in debt status to credit reporting agencies. Make reimbursement decisions independently.
- Research, document, and resolve inquiries from students, parents, and staff members via e-mail, telephone, and faxes.
- Verify loan information to federal agencies and the courts and represent the university in court and testify as a witness in bankruptcy and other legal proceedings, work with legal counsel to settle court cases.
- Resolve complex collection issues.
- Perform related duties based on departmental needs. This job description can be changed at any time.
Required Education
- Bachelor's Degree
- Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
Required Experience
Two (2) years of experience in collections.
Additional Qualifications Considered
- Relevant accounting experience.
- Intermediate user of Microsoft products.
- Experience working in, for, and/or with an institution of higher education.
Physical Requirements/Work Environment
- Office environment/no specific unusual physical or environmental demands.
Compensation and Benefits
UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
- Competitive salary range dependent on the candidate's experience.
- Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
- Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
- Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
- Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
- Tuition remission is available for employees and their eligible dependents.
- Enjoy discounts for on and off-campus activities and services.
The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.
As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).
The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.
REQ: 92846
SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN
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