Working/Functional Title

Business Analyst

Position Summary

Reporting to the Enterprise Development and Integration Manager, the Business Analyst works closely with stakeholders in various university units and departments to gather and document business requirements and assist in design, development, implementation and maintenance of IT systems and solutions. The Business Analyst brings a high degree of competence, knowledge, and creativity in resolving end user problems in a production environment. The successful candidate will possess a strong understanding of business processes, as well as technical expertise in software development, development operations and project management.

The Business Analyst will primarily perform the following duties:

• Work closely with stakeholders and project management teams to identify and document business requirements for IT projects.
• Collaborate with a team of highly skilled developers to ensure that requirements are properly converted into technical solutions that meet business needs.
• Conduct integrated testing and user acceptance testing to ensure that systems meet business requirements.
• Participate in the university’s IT modernization initiatives and coordinate various planning and implementation tasks.
• Interact with end users to understand and translate daily operational requests and problems into applicable well-managed work items.
• Coordinate with development, IT services / support teams to fulfill cross-functional jobs in a timely manner to support end users in the university production systems and applications.
• Maintain effective communications with users and managers and provide regular updates on project status.
• Identify opportunities for business and development process improvement and automation.
• Maintain knowledge base of supported systems and best practices.

Michigan State University (MSU) is a top 100 global university located in East Lansing, three miles east of the state’s capitol. The MSU community includes more than 12,000 faculty, academic and support staff, as well as 49,695 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.

MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.

Diversity, Equity and Inclusion (DEI) are essential elements, vital to the culture MSU Information Technology endeavors to cultivate. This includes providing opportunities and access for all people which incorporate differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability/abilities, political affiliation, veteran status and socioeconomic background.”

Unit Specific Education/Experience/Skills

Bachelor’s degree; three or more years of related and progressively more responsible work experience in implementing and supporting enterprise projects; technical experience in converting requirement to work items in tools like Jira; experience with application testing; or an equivalent combination of education and experience.

Desired Qualifications

• Minimum of 5 years of experience in IT business analysis, software solution implementation, or related field. Experience in working with university systems is a plus. 

• Experience in software development, databases, and application security.

• Experience with software testing and testing tools, for instance, Selenium. 

• Experience with Agile methodologies.

• Strong analytical and problem-solving skills.

• Strong and clear written and verbal communication skills.

• An excellent team collaborator.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume and cover letter.

Special Instructions

Three professional references knowledgeable of your work.

Work Hours

STANDARD 8-5

Website

https://tech.msu.edu

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding eligibility ends on 5/23/2023 at 11:55 PM

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About Michigan State University

Spartans work every day to advance the common good in uncommon ways.Together, we tackle some of the world?s toughest problems to find solutions that make life better?from alternative energy to better food safety to breakthrough medical and environmental applications achieved through rare isotope research.We teach. We explore and we discover. We collaborate and lead. We innovate, inspire, and empower. We achieve our potential and create circumstances that help our students and others achieve theirs.We're good at it, and we've been at it for more than 150 years.The nation?s pioneer land-grant university, MSU began as a bold experiment that democratized higher education and helped bring science and innovation into everyday life. The revolutionary concept became a model for the nation.Today, MSU is one of the top research universities in the world?on one of the biggest, greenest campuses in the nation. Home to nationally ranked and recognized academic, residential college, and service-learning programs, we?re a diverse community of dedicated students and scholars, athletes and artists, scientists and leaders.In ways both practical and profound, we work to create a stronger, more sustainable, and more hopeful future for all.

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