Nemours is seeking an Education and Development Analyst (Full-Time), to join our Nemours Central Business Office (CBO) located in Jacksonville, Florida.
This position is responsible for:
On-going Quality Assurance for all CBO staff.
Report evaluations to Supervisor.
Provide training for CBO new hires and refresher training courses as needed.
On-going development and maintenance of training materials.
Act as a resource for all CBO staff.
Responsibilities Include:
Testing for scenarios related to the importance of Epic Upgrades for training for the CBO staff.
Act as "trouble-shooter for problem accounts for all CBO staff.
Assist with creating, obtaining, and maintaining policies and procedures necessary to enhance the function of the department and its employees.
Compile information and prepare reports to assist the Supervisor.
Cross trained in many areas of the CBO for reporting and training purposes.
Other duties as assigned.
Job Requirements
High School Diploma required. Specialized one (1) year of training beyond high school.
Minimum 6 months of experience required.
Customer service experience required.
Time management, organizational, and verbal and written communication skills required.
Knowledge of Epic Systems, insurance collections, and analyzing claims preferred.
Nemours is committed to improving the health of children. As a non-profit children’s health organization, we consider the health of every child to be a sacred trust. Through family-centered care in our children’s hospitals and clinics in Delaware, New Jersey, Pennsylvania and Florida, as well as world-changing research, education and advocacy, Nemours fulfills the promise of a healthier tomorrow for all children — even those who may never enter our doors. Nemours began more than 70 years ago with the vision of Alfred I. duPont to improve the lives of children and to do whatever it takes to prevent and treat even the most disabling childhood conditions. Today, through our children’s hospitals and health system, we directly care for 250,000 children annually in Delaware Valley and Florida, including families who travel from across the country and world to see our specialists — treating every child as we would our own. We also reach beyond the walls of our hospitals and clinics to be a voice for children on a national and international level, and to lead the way in prevention, intervention, education, and research. Nemours is growing to better serve the children and families in our ca...re. We have 1.1 million square feet of space currently devoted to providing children’s healthcare or under construction, all designed with significant input and advice from our patients and families.
