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Technical Support Analyst II - Office of the Chief Research Information Officer
Scheduled Hours40Position SummaryThis position provides analytical consultation, support, and/or training to clients of computer or other technology-based systems. Employee may provide advanced technical support of hardware, software, operating systems, and networking. This level requires a broad understanding of a wide variety of technologies to effectively support clientsâ™ technical needs. Employee at this level is not usually involved in application development or network design, but may participate in system integration and network or system analysis activities. Employee interacts with a broad range of clients requiring strong communication and customer service skills as well as t
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