Scheduled Hours

40

Position Summary

Under general supervision, the person in this position is responsible for design, implementation, and engineering support for technology solutions such as server virtualization, collaboration systems, active directory and database solutions.

Job Description

Primary Duties & Responsibilities

• Assist customers with developing technical requirements, evaluating SSE solutions, and developing architecture & design.
• Complete administrative project tasks like time and expense entry, status reporting, and project completion reporting.
• Lead in all Technology deployment activities, connector configuration, custom rule development, workflow configuration and development, and third-party system integration including SSO/IAM, SIEM, MDM, SPLUNK.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional associations such as CSA.
• Lead in capacity planning and HW specification recommendation efforts.
• Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology.
• Participate in Disaster Recovery planning and exercises.
• Manages system/application environment and ongoing operations.
• Create evaluation test plans and implement DLP solutions.
• Coordinate with QA for User Acceptance Testing and bug-related engineering efforts.
• Proactively monitors and reports performance and utilization of assigned technologies.
• Proactively resolves alerts and performs remediation activities.
• Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners.
• Effective team communicator.
• Collects and presents data for reporting and planning.
• Writes programming/scripting in relation to technology assigned.
• Performs on-call activities as needed for the environment and technologies.

Preferred Qualifications

• Experience building and maintaining mission critical distributed systems in major, large-scale system implementations.
• Extensive working knowledge of security concepts and current trends such as zero trust security model, DLP etc.
• Good understanding of security protocols such as HTTPS, TLS, SAML and OpenID Connect.
• Basic networking concepts and best practices.
• Three plus years working with common building blocks of Edge infrastructure such as reverse proxies, load balancers and firewalls.
• Professional experience in automated testing, CI/CD and all SDLC phases.
• Excellent communication skills and the ability to collaborate across teams, manage competing goals and changing priorities in a fast-paced environment.
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
• Ability to manage tasks independently and take ownership of responsibilities.
• Ability to learn from mistakes and apply constructive feedback to improve performance.
• Ability to communicate technical information clearly and articulately.
• Ability to adapt to a rapidly changing environment.
• Experience analyzing business requirements and translating them into technical solutions.
• High aptitude for learning new technologies.
• Ability to effectively communicate technical issues.
• Effective oral and written presentation skills.
• Ability to adjust to changes in priorities.
• Ability to work with minimal supervision with a high degree of accuracy.
• Ability to learn quickly and adapt to new circumstances.
• Good organizational skills.
• Must be flexible and willing to work extended hours as necessary and recognize the need to do so.
• Ability to adjust scheduled time.
• Ability to exercise good judgment and demonstrate a proactive approach to problem solving.

Required Qualifications

Associates degree plus five years of related experience or equivalent combination of education and experience.

Grade

G15

Salary Range

$82,500.00 - $145,200.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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