As a member of Executive Education Information Technology group reporting to the Associate Director, the Project Manager ("PM") will lead a cross-functional HBS/vendor team in managing and executing Salesforce and other technical solutions for Executive Education.
The position works directly with the EEIT team, Executive Education staff, HBS IT and external vendors on the maintenance, ongoing enhancement, and quality assurance for our Salesforce solution.
The project manager will be responsible, highly motivated with an ability to thrive in a high-performance environment. We are looking for someone who is flexible, able to adapt to changing priorities, a quick learner and independent.
Planning:
Plan, coordinate and integrates multiple related projects directed toward a common objective
Highly influential in setting priorities and works with EEIT, project managers, HBS IT, and Business Units to implement Agile process across programs and projects
Support execution of and report on department roadmap with full grasp of dependency impacts
Responsible for issues that arise and to take appropriate action to keep the project on schedule
Meeting facilitation:
Identify key stakeholders and representatives to understand project scope and expectations
Coordinate and facilitate meetings with clear agendas and objectives
Manage EEIT teams site
Document decisions and next steps
Case Management:
Track/execute smaller tasks not detailed in master project plan
Case management including triage new cases as they are created
Communication:
Proactively communicate relevant information to stakeholders
Identify, communicate, track, and mitigate project risks on a regular basis
Assist in preparing status reports and leadership briefings/reports
Closely collaborate across internal and vendor teams
Other duties as assigned
Basic Qualifications
Minimum of two years' post-secondary education or relevant work experience
Additional Qualifications and Skills
Additional Required Qualifications
High School diploma, GED, or equivalent
Knowledge of Microsoft Office Suite and Zoom
Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
Additional Information
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus. Specific days and schedule will be determined between you and your manager.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment.
Benefits
We invite you to visit Harvard's Total Rewards website to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format
Hybrid (partially on-site, partially remote)
Commitment to Equity, Diversity, Inclusion, and Belonging Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.