Scheduled Hours

40

Position Summary

Evaluates business systems and how they align with user needs. Performs tasks to achieve an understanding of business change needs, assessing the impact of those changes, capturing, analyzing, documenting, and managing requirements for assigned projects, and then supporting the communication and delivery of those requirements with relevant parties.

Job Description

Primary Duties & Responsibilities

Planning

• Prepares business cases working with university partners.
• Collaborates with the Functional Lead to plan approach to requirements elicitation and methods for requirements management and communication.
• Ensures business opportunities and objectives are clearly articulated.
• Plans modeling techniques to be used in requirements analysis (scope, process, rule, data, interface models, etc.)
• Works with Project Manager to plans validation of requirements in managing project scope, user acceptance, installation, and deployment; helps determine metrics.
• Performs feasibility analysis as required for projects.
• Coordinates planning activities to meet objectives and timelines of overall program or project; works with Project Manager to forecast required time and resources.

Analysis, Design, Execution

• Implements strategies for gathering, reviewing, and analyzing data requirements.
• Performs requirements elicitation using techniques per plan.
• Documents requirements, establishes scope and objectives and determines strategy for evaluating requirements implementation in systems to achieve business goals.
• Participates in and guides conversations across stakeholders of various levels of technical proficiency in order to drive decisions.
• Organizes requirements by release and other needed categories and sets up traceability matrix; articulates requirements relationships and dependencies.
• Translates and simplifies requirements for appropriate use; performs gap analysis; performs requirements analysis working with technical team.
• Prioritizes requirements working with university partners and creates conceptual prototypes and mock-ups.
• Uses business process modeling, mapping, traceability, and quality management techniques per methodology.
• Performs requirements management and communication; apply best practices for effective communication and problem-solving.
• Collaborates with project management to obtain requirements approvals per project plan; facilitates go/no go decisions.
• Validates requirements throughout process per plan.
• Uses requirements to drive the design or review of test cases, process change requests.
• Documents use cases based on requirements and manages user testing.
• Provides consulting to all stakeholders regarding requirements management working with Project Management.
• Builds knowledge of the organizationâ™s technology infrastructure and specific software applications to help the business address changes through technology.

Leadership

• Will take on assignments for small to medium projects, and others as assigned.
• Helps monitors the technical team solution to ensure requirements fulfillment and solution evaluation.
• Leads and coordinates activities associated with requirements management vehicles.
• Coordinates activities with other business analysts.
• Enables process improvement and/or reengineering.
• Participates in recommending and implementing continuous improvement plans for business analysis.

Measurement

• Develops requirements adoption metrics and other methods of evaluating the long-term performance of the solution.
• Reviews and monitors the effectiveness of business analysis via test results.
• Provides status reports.

Perform other duties as assigned.

Preferred Qualifications

• Familiar with IIBA Guide to the business Analysis Body of Knowledge.
• Business education.
• ITIL framework and IT product methodologies.
• Familiarity with testing techniques and software.
• Prior experience in higher education environments a plus.
• Data Analysis, Integration and Database project experience a plus.
• Team Skills: Supports teammates at all times and in any way necessary to maintain a productive, energetic, efficient and dynamic WashU IT team. Communicates effectively and frequently both verbally and in writing with other members of the team. Collaborates with other teammates to provide assistance, and expertise, as well as to receive expert input and assistance from others delivering the best solution and experience for the customer.
• Customer Service: Must possess an aptitude for patience, professionalism, tactfulness, and empathy. Must be enthusiastic and committed to helping others and exhibit the ability to quickly assess the specific needs of the customer to determine an appropriate course of action. Must be able to quickly defuse stressful or anxious situations.
• Business acumen coupled with technical knowledge.
• Experience working on technology and application development projects including developing technical requirements.
• Strong listening skills.
• Strong research skills with attention to detail.
• Experience developing functional and non-functional requirements.
• Excellent written and verbal communication, including technical writing skills; consultative approach.
• Ability to conduct cost/benefit analysis and business case development.
• Recognized within the organization as demonstrating knowledge in business analysis methods and modeling techniques.
• Experience working closely with team members during solution development and product launch.
• Experience developing use cases.
• Experience developing data and process flows.
• Must be able to work proactively with minimal supervision.
• Excellent organizational, analytical, and independent problem-solving skills.
• Ability to contribute and collaborate effectively as a member of a highly functioning and productive team.
• Proven ability to provide business analysis for project teams to meet customer expectations.
• Demonstrated understanding of business analyst tools and techniques; demonstrated proficiency using MS Office and Visio tools.

Working Conditions

Job Location/Working Conditions

Physical Effort

Equipment

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Required Qualifications

Bachelorâ™s degree in computer science, information technology or comparable discipline, or equivalent combination of experience, certification and education. Two years of relevant experience analyzing business processes and data.

Grade

G12

Salary Range

$57,300.00 - $97,700.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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