Scheduled Hours

37.5

Position Summary

The Data Analyst, Grateful Patient Program drives operations of a robust grateful giving screening program. The Data Analyst, Grateful Patient Program will partner with the Senior Director of Data Analytics and Medical Advancement leadership in the implementation and continuous improvement of screening patient records for wealth and affinity factors. The Data Analyst, Grateful Patient Program will work closely with the medical advancement team, prospect management and prospect research teams to support the identification, cultivation, solicitation, and stewardship activities with patients, families, and friends of the School of Medicine. The Data Analyst, Grateful Patient Program will be an individual who is both data-savvy and able to collaborate across teams.

Job Description

Primary Duties & Responsibilities

• Support the medical advancement team in their identification of potential grateful giving donors by creating analytic-driven approaches to improve grateful patient identification.
• Manage and analyze data to determine the best patient family prospects for major gifts; facilitate identification and qualification process to ensure that grateful patient prospect families are being efficiently added to portfolios in collaboration with the prospect research and prospect management teams.
• Understand, support, and ensure ongoing management of HIPAA-compliant systems and processes for grateful patient prospect identification, solicitation, and stewardship. Recommend and implement strategies and techniques that make data management more efficient and effective.
• Create fundraising and campaign forecasting. Drive additional analytic projects for grateful patient program, including areas of opportunity.
• Train staff in the correct use and interpretation of data as presented in the CRM, standard reports, and Tableau dashboards. Partner with CRM implementation team to ensure Grateful Patient data and processes are represented and appropriately configured in the new University Advancement CRM system. Thereafter, partner with University Advancement CRM Operations and Advancement Services teams regarding ongoing updates and use of University Advancement CRM system.
• Perform other duties as assigned.

Preferred Qualifications

• Two or more years of experience in data management.
• Two or more years of experience in a non-profit or academic medical center setting.
• Experience in managing and working within a grateful patient program.
• Salesforce experience.
• Statistical programming experience (e.g., R).
• Demonstrated success in SQL and Tableau.
• Understanding/experience with fundraising processes in a sophisticated and highly matrixed environment.
• Advanced data management and reporting skills with demonstrated ability to use software to extract, organize and report data this complex and confidential in nature.
• Proficiency in Microsoft Office software including Excel and PowerPoint.
• Organizational skills with good follow through.
• Attention to detail and data quality control.
• Ability to work independently.
• Good written/oral/interpersonal communication skills.
• Excellent customer service attitude and demonstrated ability to work with people with varying technical skills.

Required Qualifications

Bachelor's degree plus three years of related experience.

Grade

G13

Salary Range

$64,700.00 - $110,500.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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