Scheduled Hours

40

Position Summary

The Technology Analyst for University Advancement Systems reports to the Director, Third Party Systems, and is responsible for implementation and maintenance of technical solutions through tools that support and integrate with the core advancement systems to improve Advancement business processes through third party applications and tools. The incumbent supports the department-wide desktop hardware and software technology strategy and planning. This includes solution and development design and implementation, change management and training, and consultation. This position also collaborates and represents Advancement with university partners on projects, task forces, and special committees.

Job Description

Primary Duties & Responsibilities

• Strategy Implementation â“ Supports the department-wide software technology strategy and planning. Works with Advancement departments to identify business needs that have a technology solution. Collaborates with departments on current business processes related to third party applications and tools, capture department goals, and research technical solutions to improve efficiency and quality of work.
• Solution and Development Design and Implementation â“ Implements and supports technical solutions to improve Advancement business processes through third party applications and tools. Maintains web-based forms and understand the back-end processing to capture data for a variety of projects.
• Change Management, Training and Consultation â“ Works with Advancement staff to adopt and successfully employ technical tools, with emphasis on complex tools that bring business process excellence. Adapts approach and training method based upon user needs/level of experience. Provides one-on-one training and deliver classroom training and materials as needed to create more efficient work processes.
• Advancement Intranet Maintenance and Sustainment - Implements changes as needed, review all major changes to pages, monitor site governance. Supports new technical solutions in support of Advancement department needs.
• Third Party Applications and Tools Management â“ Supports daily operations related to assigned applications and tools. As needed, works in concert with WashU IT and external vendors for information security reviews, issue reporting and resolution.
• Performs other duties as assigned.

Preferred Qualifications

• Bachelorâ™s degree.
• Experience with Microsoft SharePoint.
• Higher education or fundraising experience.
• Program management experience.
• Experience with Salesforce, Marketing Cloud and Salesforce apps.
• Experience with KnowledgeLake, Microsoft Azure, SharePoint, Nintex Workflow Cloud, Advancement Form, or web-based forms.
• Ability to think strategically and analytically and to implement effectively.
• Leadership experience as team leader, trainer, influencer, and collaborator.
• Demonstrated success as a team member able to work effectively within a complex organization across multiple units dealing with diverse constituents toward development objectives and building effective working relationships.
• Strong verbal and written communication skills.
• Excellent program management skills and ability to meet tight deadlines while managing multiple priorities.
• Attention to detail, highly motivated, organized and energetic.
• Ability to work independently and with exceptional accuracy.
• Demonstrated ability to learn and teach.
• Ability to effectively utilize computer technology, experience with SharePoint, Excel, and data integration solutions.
• Commitment to the mission of higher education.
• Strong problem-solving skills and intellectually curious.

Required Qualifications

High school diploma or equivalent high school certification and five years of related experience or an Associateâ™s degree and three years or related experience.

Grade

G11-H

Salary Range

$26.68 - $42.71 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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