Administrative Analyst/Specialist

Req No: 2023-16106
Category: Information Technology
Type: Full-Time Central Staff
Salary: $5,373 - $6,083 per month
Close Date:

Overview
This position is open until filled with an initial application review to take place after September 7, 2023.

The starting pay range for this position is $5,373 - $6,083 per month depending upon qualifications and is non-negotiable.

SDSU Research Foundation is seeking an Enterprise Systems Analyst to join our growing team!

WHO WE ARE

Established in 1943, the mission of the SDSU Research Foundation (SDSURF) is to focus on realizing the research objectives of San Diego State University, and to be the backbone for faculty and staff to find, attract, win, and administer their research and sponsored programs. SDSU is one of the top public research universities in the nation, furthering discoveries, interventions, and solutions that improve communities and change the world. The SDSURF provides the full life cycle of grants services to faculty and staff to realize these discoveries, interventions, and solutions that make a difference.

WHAT OUR DEPARTMENT DOES

The Information Systems team serves the evolving information services and technology needs of SDSURF. The team is responsible for the operation, maintenance, security, and ongoing development of SDSURF enterprise systems and providing administrative desktop services for central staff personnel. Enterprise Systems team members are key contributors to advancing Foundation and campus strategic priorities. We are service oriented and collaborate with colleagues across the organization to develop and implement innovative user-focused IT solutions that are vital for informed decision making and improved services for researchers and employees.



Responsibilities
YOUR ROLE IN CREATING THE UNIVERSITYS PRESENT AND FUTURE

As an enterprise systems analyst, and under the general direction of the Enterprise Systems Manager, you will be responsible for a wide range of activities focused on the delivery of timely and accurate reports and automated, user-focused business processes: generating audit reports, troubleshooting and resolving data integrity issues, requirements gathering, determining business requirements, performing systems and data analysis, creating specifications, ensuring stability and integrity of software applications, planning, and testing software system configuration changes, developing project implementation and test plans, providing end-user application support, training users, and supporting information systems projects.

THE WORK YOU WILL DO AND MANAGE

As an Enterprise Systems Analyst, you will be responsible for a range of activities supporting a wide range of activities supporting Ellucian Banner ERP implementation (Finance, HR) and other integrated business applications. You will:

Enterprise Systems Analysis

• Participate and/or facilitates stakeholder meetings and focus groups to identify capabilities needed and document associated business requirements for use by programmers.
• Serve as liaison between functional and technical users in application design and programming. Work with users to test and debug programs; verify data acquisition and output.
• Prepare test cases of output against expected results.
• Assists with research and development of system training manuals, including system testing and documentation.
• Ensure complex information is organized in an effective, easily interpreted format.
• Locate and define new process improvement opportunities.

Analytics and Reporting

• Work cross-functionally to provide solutions that meet the analytics and reporting needs of SDSURF and SDSU leadership, faculty and staff. Drive clarity on requirements and ensure delivery meets agreed upon requirements.
• Assist with the development and delivery of financial data via custom reports and automated workflows.
• Develop, modify, maintain and support custom reports (e.g. MyRF/Oracle Application Express, Excel, etc.) for both quick and accurate high-profile ad-hoc requests and ongoing needs
• Serves as first point of contact for system and data integrity issues. Utilizes problem-solving skills to research and document problems. Escalates complex issues to appropriate personnel.
• Assist with the review, consolidation and reduction of data discrepancies.
• Assists personnel with use and interpretation of MyRF reporting portal and how it relates to Banner data.
• Provide training and support to other business units to facilitate writing, generating and analyzing reports.

Qualifications
THE SKILLS WE NEED

• Ability to gather requirements from a diverse sources, perform data analysis, coding, testing, integration and maintenance of Oracle and other business applications.
• Strong customer service skills and strong desire to assist others.
• Ability to communicate effectively to instruct or train others through explanation and/or demonstration.
• Strong verbal and written communication skills for both technical and non-technical audiences. Self-motivated, ability to stay on task and work both independently and in team environment.
• Highly motivated self-starter, with a strong and dependable work ethic and desire to be a system owner.
• Well organized, ability to manage priorities and workload to meet deadlines, detail oriented; possess good judgment and common sense.
• Demonstrated ability to handle direct customer interaction professionally.
• Ability to quickly and honestly recognize and report mistakes to mitigate their impact on systems and users.
• excellent team-working, training skills and a willingness to share knowledge with other team members along with a willingness to learn from other subject experts in order to raise the collective knowledge of our information systems family.
• Strong understanding of the software development lifecycle from technical design, unit testing to user testing, to production migration. Emphasize adherence to standards and controls, and conduct quality assurance over programs before migration to production.

Required Experience and Education

• Bachelors degree in information systems, business or related field or an equivalent combination of education and experience required.
• 5-years of progressively responsible experience performing varied administrative and analytical duties.

Preferred Qualifications and Special Skills

• Experience with enterprise financial, human resources, and/or research administration systems
• Strong data analysis and research skills
• Experience developing reports and manipulating data with Microsoft Excel or Access, SQL queries, or any enterprise reporting tool(s).
• Experience gathering, testing, and documenting requirements.

WHAT YOU WILL RECEIVE

• Comprehensive medical, dental, and vision plans
• Life and disability insurance plans
• Employer contributed 403b retirement plan
• Generous vacation and sick leave accruals
• 13 paid holidays and 1 annual personal holiday
• Hybrid in-office/telework arrangements
• Employee Assistance Program (EAP)
• Access to campus amenities, including Love Library, Aztec Lanes bowling alley, SDSU transit center, and a variety of coffee shops and eateries.
• Discounted Aztec Recreation Center gym membership and SDSU events
• Wellness workshops

HOW TO APPLY AND TIPS FOR MAKING IT THROUGH OUR HIRING PROCESS

You must apply through the SDSURF Career Page. Make sure your application is complete. Including a resume and cover letter is recommended. Respond to supplemental questions thoroughly.

WHAT OUR HIRING PROCESS IS LIKE

We work as fast as we can to make hiring decisions. However, it may take several weeks for all the parties involved to review your application. We keep in touch each step of the way and inform you of the status of your application.

ADDITIONAL APPLICANT INFORMATION

• Candidate must reside in California or live in a commutable distance from SDSU at time of hire.
• Job offer is contingent upon satisfactory clearance based on Background Check results (including a criminal record check).
• San Diego State University Research Foundation is an EEO/AA/Disability/Vets Employer

To apply, visit https://careers-sdsurf.icims.com/jobs/16106/administrative-analyst-specialist/job?in_iframe=1









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