Director, Project Management (ARCH Program) - University Advancement
Washington University in St. Louis
Location: Clayton, Missouri
Internal Number: JR76956
The Director of Project Management will partner with the Executive Director to oversee strategy development, implementation, and execution of key project management initiatives across the organization to deliver innovative, effective, and efficient solutions for Advancement operations that align with Advancementâ™s business strategy and vision. Responsibilities for the Director and their team include directing and managing project work and ensuring assigned projects stays on schedule, within scope. The Director manages the project process per the standards and guidelines of Agile and Waterfall project management as appropriate.
Additional responsibilities for this position include training, mentoring, and coaching other assigned personnel.
The Director of Project Management will possess a broad range of project management, stakeholder engagement, and leadership skills and experience leading projects as part of business transformation and business process improvement.
Primary Duties & Responsibilities
Leads team of Project Managers responsible for providing project management support and leadership to Advancement and other University stakeholders.
Provides strategic and advisory leadership as required to complete objectives including training, mentoring, and coaching other assigned personnel.
Provides escalated support and guidance to teams, including support for highly complex business transformation initiatives.
Maintains program plan, develops work breakdown structure (WBS), and collaborates with leadership to develop other required components of the project plan (change management plan, scope management plan, cost management plan, risk management plan, procurement management plan, stakeholder management plan, communications management plan, quality management plan, human resource management plan).
Identifies needed resources, negotiates use of those resources, assigns responsibilities, and develops timeframes to facilitate successful completion of project activities and deliverables.
Lends expertise to teams and task forces.
Uses methodology to develop plans and assign roles and responsibilities; authors improvements to methodology.
Manages execution of project plans to support the ongoing needs of University Advancement Programs and WashU IT.
Plans and run sprint reviews and retrospectives.
Assigns work to project team and coordinates resources.
Leads and motivates project team to meet specific deadlines while meeting customer satisfaction expectations.
Assures all necessary project deliverables are completed according to specification in the quality plan.
Tracks actual results to plan and analyze impact to report status; takes corrective action.
Manages the stated scope and requirements assuring changes are highlighted, understood, and approved by owner.
Assesses and mitigates project risks and issues; engages project team to identify and resolve problems.
Identifies and manages budget risk; collaborates with University Advancement to identify and quantify impact of project changes on budget.
Manages Project Procurements and external service providers within span of control.
Relies on extensive knowledge and professional discretion to achieve goals.
Sponsor and Stakeholder Management
Serves as a member of the project leadership team.
Provides input into the communication plan.
Develops and communicates program goals, responsibilities, expectations, risks, and feedback with all parties in a timely manner.
Sets and manages customer and stakeholder expectations specific to the project.
Communicates project direction, approach, priorities, events, and status to all program resources and business sponsors.
Builds working relationships with team members, vendors, and other departments involved in the projects.
Influences decision-making on projects; works with key stakeholders, sponsors, and senior leadership to secure acceptance and approval of deliverables.
Performs other duties as assigned.
Extensive experience using project management and various systems development methodologies including Agile and Waterfall techniques.
Experience with business transformation or business process improvement.
Experience working in advancement is strongly preferred.
Experience working in higher education.
Experience with Affinaquest Advancement CRM application.
Two yearsâ™ experience working in or managing Salesforce projects.
Experience consulting with internal customers to evaluate requirements and service options.
Experience working on technology and application development projects including developing functional requirements and user stories.
Experience in enterprise-scale environments.
Experience supporting units in the use and management of applications and systems.
Supervisory experience, including hiring and mentoring a high-performance team.
Prior experience in a matrix management structure in which you rely on other leaders for delivery of portions of your service.
Experience coaching managers and leaders.
Proven ability to manage complex technical or business projects and to influence outcomes through persuasion, effective communications, and relationship building.
Ability to drive strategy and approach for project management in support of business goals and objectives.
Demonstrated skills in project management and analysis.
Excellent interpersonal and communication skills with the ability to build relationships, influence outcomes, and deliver effective presentations to a variety of audiences.
Ability to interact comfortably with all levels of management.
Strong diplomacy and negotiating skills.
Excellent organizational, analytical, and independent problem-solving skills.
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and discern user needs.
Ability to contribute and collaborate effectively as a member of a highly functioning and productive team.
Ability to work independently and proactively with a high degree of accuracy.
Ability to collaborate with team members during solution design and build.
Ability to provide direction and leadership to team members.
Ability to adjust to abrupt changes in priorities and strategy.
Ability to learn quickly and adapt to new circumstances.
High aptitude for learning new technologies.
Six years of relevant experience.
Relevant experience includes leading work or projects in the IT and/or high education industry demonstrating technical and/or business expertise; achieving resolution to complex technical or business issues, and providing direction and leadership to a project team, fundraising or fundraising operations, alumni relations, financial operations, university or large institution business processes, data management, customer relations, and business process analysis.Â
$94,100.00 - $165,600.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
If you are unable to use our online application system and would like an accommodation, please emailÂ CandidateQuestions@wustl.eduÂ or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.