Enrollment Management Analyst - Financial Aid


Job Identification: 15307
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Job Description:
Positions within Baylor University exist to support the mission, which is to educate men and women for worldwide leadership and service by integrating academic excellence and Christian commitment within a caring community.

This position will support the mission and vision of Baylor University by assisting the administration of financial aid processing. The Financial Aid Analyst will maintain a customer service focus and understand how timely, accurate processing impacts student experience, cross-functional teamwork, and compliance.

Baylor is seeking to fill two seats from this search, one supporting Student Financial Aid as a whole and another supporting our Federal Work Study program specifically.

What We're Looking For

• Bachelor's degree preferred. A combination of education and experience will be considered in lieu of the degree requirement.
• An active Christian Faith
• 1+ years of related experience
• Ability to maintain a high level of accuracy, professionalism, and customer service focus.
• Commitment to active listening and effective communication.
• Accurately estimate timelines and meet deadlines.
• Ability to work independently, collaboratively, and thrive in a fast-paced environment.
• Analytical and critical thinking skills to review work and proactively act on error resolution.
• Curious learner driven to grow in and understand more about Financial Aid, Higher Education, and development of skills.
• Commitment to Baylor Financial Aid mission, values, and display of 12 attributes: adaptable, coachable, collaborative + team player, critical thinker, detail oriented, effective communicator, positive attitude, responsive, self-directed learner, servant leader, shows initiative + accountable, and strong work ethic.
• Applicants must currently be authorized to work in the United States on a Full-Time basis.

Additional preferred skills

• Financial Aid and Higher Education experience.
• Intermediate Excel skills and experience with reporting and data analysis.
• Banner, Federal Student Aid, COD, NSLDS, and other related platform skills.
• Strong working knowledge of industry policies and regulations.

What You Will Do

• Development to serving as a novice subject matter expert for awarding of federal, state, university, and private financial aid programs. Growth to support organizational understanding of work performed and how it impacts cross-functional teams, compliance, and student experience. Supports aid administration to all student populations including undergraduate, graduate, seminary, law, and student-athletes.
• Manually award, package, and re-package financial aid in accordance with policy, procedure, and compliance. Analyze, audit, and proactively resolve errors. Report areas of responsibility details to supervisor.
• Learn and maintain a thorough knowledge of federal, state, NCAA, and university regulations, policies, and procedures to ensure compliance. Maintain written policy and procedures.
• Serve as a liaison to external agencies and campus partners with a commitment to active listening and effective communication. Research and respond to requests from team members to support customer service and student experience. Support tasks, projects, and attend trainings through the Division of Enrollment Management as directed.
• Attend training sessions, to include travel, as necessary.
• Assist with special projects and any other task assigned by the supervisor.
• This position does not have supervisory responsibilities.
• Perform all other duties as assigned to support Baylor's mission
• Ability to comply with University policies
• Maintain regular and punctual attendance

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor and our strategic vision, Illuminate. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!


About Us:
Baylor University is a private not-for-profit university affiliated with the Baptist General Convention of Texas. As an Affirmative Action/Equal Opportunity employer, Baylor is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylors commitment to equal opportunity and respect of others does not undermine the validity and effect of the constitutional and statutory protections for its religious liberty, including, without limitation, the religious organization exemption under Title VII of the Civil Rights Act of 1964, the religious exemption to Title IX of the Education Amendments of 1972, and the Free Exercise Clause of the First Amendment to the United States Constitution, among others. Baylor encourages women, minorities, veterans, and individuals with disabilities to apply. EEO/M/F/Vets/Disabled

To apply, visit https://ejof.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/BaylorCareers/job/15307







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