Davis, California
USA - MA - Cambridge
USA - MA - Boston
New Haven, Connecticut
La Jolla, California
Washington, D.C.
Posted: 02-Sep-23
Location: Cincinnati, Ohio
Salary: Open
Internal Number: 94077-en_US
Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL
Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to nearly 48,000 students, about 11,000 faculty and staff and 332,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country."
With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, eight straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 athletic conference, UC's momentum has never been stronger. UC's annual budget tops $1.65 billion and its endowment totals $1.8 billion.
Job Overview
Design, develop, support, maintain, monitor, and implement the university's enterprise data, voice, and wireless networks. Work with other senior members of the network operations staff to provide escalated incident support, fulfill complex customer requests, assist in researching new technologies, contribute to development of solutions for network expansion, and growth. Coordinate the deployment of network hardware and configurations as part of the department's ongoing initiatives.
Essential Functions
- Design, develop and provide escalated support for networking technology, including LAN/WAN (wired switches and routers), WLAN (wireless access points and controllers), network security (VPN, firewalls, and authentication systems), network support (DNS/DHCP, network management), and telephony (VoIP) services; specific duties will vary according to the life cycle and the technical complexity of the network and associatsaed hardware and software.
- Plan, design, configure, maintain, and manage enterprise network devices; travel throughout the university's campuses and to other remote facilities as necessary.
- Monitor and analyze network activity to ensure optimal network usage, and performance; establish and operate network test facilities; test and evaluate network systems to eliminate problems and make improvements.
- Evaluate new technologies to optimize network capacity, efficiency, and performance; suggest improvements to leads and manager.
- Work with clients, technical staff and vendors on service request fulfillment, network implementation, optimization, and ongoing management.
- Troubleshoot system failures escalating to senior technicians or vendors as appropriate; receive escalated incident reports and work with Network Operations team members and other departments to resolve problems.
- Participate in an after-hours Tier 3 on-call rotation responding to network outage emergencies as defined in the department's standard operating procedures; serve as the emergency escalation contact for Tier 2 support.
- Create and maintain a disaster recovery and backup & restore plan for vital network components, implementing when necessary.
- Ensure the security of the university's network by implementing the policies and practices that prevent and monitor unauthorized access, misuse, or denial of service to a computer or other network-accessible resources.
- Develop and maintain documentation for network systems to be used by other engineers or the university community.
- Serve as seasoned and proficient professional sharing attained knowledge with peers.
- Perform related duties based on departmental need. This job description can be changed at any time.
Required Education
- Associate's Degree in Computer Science, Information Technology, Computer Engineering, or related field.
- Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
Required Trainings/Certifications
Valid driver's license with an acceptable record
Required Experience
- Four (4) years of advanced level experience working with networking hardware and software including network design and implementation.
- Possess a thorough understanding of commonly used networking concepts, practices, and procedures.
Additional Qualifications Considered
Professional level (CCNP, CWNP) or higher industry certification (can be substituted for experience).
Physical Requirements/Work Environment
- Sitting - Continuously
- Repetitive hand motion (such as typing) - Continuously
- Hearing, listening - Continuously
- Talking - Often
- Standing - Seldom
- Walking - Seldom
- Bending - Seldom
- Stooping - Seldom
- Climbing stairs/ladders - Seldom
- Kneeling, squatting - Seldom
- Crouching - Seldom
- Crawling - Seldom
- Reaching overhead - Seldom
- Pulling, pushing - Seldom
- Lifting - up to 20 pounds - Often
- Lifting - up to 50 pounds - Seldom
- Lifting - over 50 pounds - Seldom
Compensation and Benefits
UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
- Competitive salary range of $80,000 - $88,000 dependent on the candidate's experience.
- Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
- Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
- Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
- Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
- Tuition remission is available for employees and their eligible dependents.
- Enjoy discounts for on and off-campus activities and services.
To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html.
The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.
As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).
The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.
REQ: 94077
SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE
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