Application Engineering is responsible for the Managed Systems utilized to deliver the Universities most critical services and provide a solid system foundation to our IT customers. The team also supports the delivery of load balancing, BI Cognos and Tableau, as well as web hosting services.
This position will collaborate with the team on activities related to the implementation, support, and maintenance of 1700+ Managed Servers and websites supporting the activities of MSU. Expected to be fluent in network, security, and application administration topics relating to system administration and processes. Work with MSU's diverse community to find solutions and work to implement those solutions. Responsible for the escalating issues to vendor support as needed. Willingness to work outside of standard business hours and be available as part of a 24x7 on-call rotation. Exceptional customer service skills with superior oral and written communication skills necessary to consult with customers, manage projects and tactfully manage sensitive situations. Capable of mentoring and sharing experience and knowledge with other team members. Team members are expected to maintain and increase their technical knowledge through coursework, workshops, independent study, and seminars.
Michigan State University (MSU) is a top 100 global university located in East Lansing, three miles east of the state’s capitol. The MSU community includes more than 12,000 faculty, academic and support staff, as well as 49,695 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.
MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.
Diversity, Equity and Inclusion (DEI) are essential elements, vital to the culture MSU Information Technology endeavors to cultivate. This includes providing opportunities and access for all people which incorporate differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability/abilities, political affiliation, veteran status and socioeconomic background.
Unit Specific Education/Experience/Skills
Knowledge equivalent to that which normally would be acquired by completing a four-year college degree, with coursework in an information technology specialization related to the area of employment; one to three years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed; or an equivalent combination of education and experience.
Desired Qualifications
Experience with Red Hat Enterprise Linux environments.
Experience management of large-scale Linux environments using automation and processes.
Experience in network engineering, security engineering, solution architect or application development with an understanding of the OSI Model, TCP/IP, SSL offload, Load balancing, SNAT, 2-factor authentication, DNS, IPv6, Wireshark.
Knowledge of logical and physical networks, network security, and application development
Experience overseeing large, complex, or critical information technology projects.
Ability to analyze and evaluate current and future business procedures or problems to define needs. Experience in system administration on a large scale through automation tooling such as puppet, ansible, MEMCM, etc.
Experience in containers, devops, and automation is a plus.
A particular focus on DevSecOps and Webhosting skillsets
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Resume and Cover Letter
Special Instructions
Three professional references knowledgeable of your work.
Work Hours
STANDARD 8-5
Description of End Date
This is an off dated position funded until 06/14/2025 from the date of hire with possible extension contingent upon funding renewal.
Website
https://tech.msu.edu
Remote Work Statement
MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Spartans work every day to advance the common good in uncommon ways.Together, we tackle some of the world?s toughest problems to find solutions that make life better?from alternative energy to better food safety to breakthrough medical and environmental applications achieved through rare isotope research.We teach. We explore and we discover. We collaborate and lead. We innovate, inspire, and empower. We achieve our potential and create circumstances that help our students and others achieve theirs.We're good at it, and we've been at it for more than 150 years.The nation?s pioneer land-grant university, MSU began as a bold experiment that democratized higher education and helped bring science and innovation into everyday life. The revolutionary concept became a model for the nation.Today, MSU is one of the top research universities in the world?on one of the biggest, greenest campuses in the nation. Home to nationally ranked and recognized academic, residential college, and service-learning programs, we?re a diverse community of dedicated students and scholars, athletes and artists, scientists and leaders.In ways both practical and profound, we work to create a stronger, more sustainable, and more hopeful future for all.