In consultation with the Associate Director of Enrollment for Graduate Professional Education (GPE), the Enrollment Management Systems Analyst position provides complex system support for the Graduate Professional Education team and stakeholders, including the Graduate School. This will entail CRM (Slate by Technolutions) system maintenance and configuration, Slate Portals, APIs, query and reporting support, and opportunities for programming. This role will also liaise with ITS and the Graduate School.
A Bachelor's degree, two years of relevant experience, and an active Christian faith are required. Five years of relevant work experience is preferred. Preferred fields of study include Computer Science, Information Systems, Business Administration, or a related field. Previous higher education experience is a plus.
A hybrid work arrangement will be considered on a case by case basis.
Experience with SQL or other query languages.
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Ability to work independently or collaboratively, thrive in a fast-paced environment, multitask, and has strong project management skills.
Additional Preferred Skills:
Experience managing Slate or other higher ed CRMs.
Technical expertise regarding data mining/segmentation techniques.
Applicants must be currently authorized to work in the United States on a full-time basis.
What You Will Do
Work with the Associate Director of Enrollment to meet continuous and changing GPE and departmental needs within Slate - research and implement improvements, advancement of new solutions and processes, and ensure accuracy in data and reporting.
Work with the Associate Director of Enrollment to scope and design CRM Portals to meet the needs of campus partners.
Develop and maintain CRM portals to house information and self-service functionality for both departments and perspective students (inward-facing and outward-facing).
Research, build, and maintain CRM integrations to accommodate CRM and partner updates and leverage new functionality.
Oversee day-to-day system maintenance (forms, events, rules, retention policies, inbox, mailings) to ensure efficient operation and resource optimization while meeting organizational requirements.
Set up and verify Deliver queries.
Maintain system data integrity for GPE and Graduate School programs.
Support Data Analytics by ensuring processes/databases conform to data governance requirements.
Meet additional CRM related requirements as needed.
What You Can Expect
As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.
About Us: Baylor University is a private not-for-profit university affiliated with the Baptist General Convention of Texas. As an Affirmative Action/Equal Opportunity employer, Baylor is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylors commitment to equal opportunity and respect of others does not undermine the validity and effect of the constitutional and statutory protections for its religious liberty, including, without limitation, the religious organization exemption under Title VII of the Civil Rights Act of 1964, the religious exemption to Title IX of the Education Amendments of 1972, and the Free Exercise Clause of the First Amendment to the United States Constitution, among others. Baylor encourages women, minorities, veterans, and individuals with disabilities to apply. EEO/M/F/Vets/Disabled
Baylor University is a private Christian university and a nationally ranked research institution, consistently listed with highest honors among The Chronicle of Higher Education’s “Great Colleges to Work For.” The University is recruiting new faculty with a deep commitment to excellence in teaching, research and scholarship. Baylor seeks faculty who share in our aspiration to become a tier one research institution while strengthening our distinctive Christian mission as described in our strategic vision, Pro Futuris, and academic strategic plan, Illuminate.