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Sr Desktop Analyst
Provide 2nd-level desktop technology support for critical components of the business (may include servicing multiple locations). Responsible for the configuration, installation, maintenance, and troubleshooting of end user computing devices, related applications and peripherals (will include desktops, laptops, mobile devices, workstation operating systems, and related network). Collaborate with level-3 support subject matter experts to escalate and troubleshoot issues and support and execute desktop projects (e.g. deployment, installation, tool/process creation and implementation). Key Responsibilities Provide quick response to escalated requests regarding desktop issues (to include desktop, laptop, operating systems, application software, printers and/or mobi


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