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Competitive salary available based on qualifications, experience and education of the selected candidate.

The Information and Technology Services (ITS) organization at the University of Michigan is seeking an Application Programmer/Analyst Senior to work within the Web Hosting team. This team maintains the university's central web infrastructure and provides web hosting solutions to all parts of the university. The Application Programmer/Analyst Senior will use up-to-date software development practices to implement automation, create integrations between existing systems, implement new APIs and utilize existing APIs, and build new web applications and web services.

In this position, our selected candidate will contribute towards:

• Creating and enhancing Python web applications to allow people to sign up and manage university web hosting services.
• Integrating enterprise-scale services by writing code to leverage available APIs and creating new APIs.
• Working in a Service Manager role and Influencing the creation of new services and future directions of existing services in order to best meet the business needs of the university.

The candidate will have the opportunity to work with the latest DevOps and container technologies, authentication technologies, Content Distribution Networks, monitoring and metrics technologies, and cloud compute services (including AWS, GCP, and Azure).

Our selected candidate will report to the Manager of the ITS Web Hosting team.

The Application Programmer/Analyst Senior will use up-to-date software development practices to create and improve user-facing and internal applications.

• Implement user-facing and internal applications using modern software development techniques.
• Participate in all levels of application design, working with users, designers, communications experts, etc. to develop and deploy successful services.
• Evaluate existing applications, workflows and processes to identify areas for improvement and work with constituent groups to plan appropriate updates.

ENGINEERING (50%)

• Implement user-facing and internal applications using modern software development techniques.
• Design the overall architecture of applications.
• Create data architectures and implement schemas.
• Implement application code.
• Write test suites to test application code at all appropriate levels (unit testing, functional testing, regression testing, etc).
• Contribute to open-source projects to fix bugs and implement features that are relevant to the University's efforts and strategy.
• Collaborate with peers at other higher education institutions to implement open-source tools, as appropriate.

SERVICE MANAGEMENT (35%)

• Research and evaluate new technologies, processes and upgrades to existing systems.
• Identify shortcomings and gaps in established procedures or processes, making recommendations for improvements and developing solutions to implement improvements.
• Utilize analytical and communication skills in the development and modification of written procedures, processes and technical support knowledge base, resulting in content tailored to the level and type of audience for support and issue resolution.
• Demonstrate relationship-building and effective communication skills through active listening, sharing ideas and frequent communication with co-workers, vendors and other technical staff members resulting in recommendations and development of administration best practices and procedures shared and used by team members.

DEVELOPMENT OF SELF AND OTHERS (15%)

• Stay current with automation, software development and information security best practices and supporting technologies, as well as the threat environment and relevant advances in technologies which can include on-the-job training, attending technical courses or conferences, reading, research and testing.
• Develop and follow best practices, procedures and share knowledge with team members. Mentor less-experienced staff.
• Demonstrate effective communication skills with customers and co-workers, including during mentoring and training.

• A Bachelor's degree in Computer Science, Computer Engineering or an equivalent combination of education and experience
• A minimum of four years (for Senior level) or two years (for Intermediate level) of experience as a programmer or similar role in an IT support environment with responsibilities including information and workflow analysis, confidentiality, prioritization, analytical thinking along with the ability to work independently.
• Experience with programming in Python
• Experience developing web applications using an MVC framework, preferably Django.
• Experience with implementing and utilizing RESTful APIs
• Solid understanding of front-end web technologies, including popular JavaScript-based libraries and front-end frameworks
• Solid understanding of fundamental Linux operating system concepts
• Outstanding communication skills

• Experience with programming in PHP (including writing PHP code for WordPress and/or Drupal)
• Experience with NodeJS, including ExpressJS, React, Vue, and/or Angular
• Experience with continuous integration tools like GitHub Actions or Jenkins
• Experience with Docker
• Experience with cloud computing platforms such as AWS, GCP, and Azure

UM- ITS welcomes a healthy applicant pool so we encourage all interested applicants to apply. This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Work Schedules

• Monday through Friday 9 am - 5 pm (slightly earlier or later schedules are also possible)
• May require occasional work during non-business hours and on weekends
• Punctual, regular, and consistent attendance is required

Work Location(s)

Fully remote work is currently available with the possibility to renew every year based on University and ITS leadership directive, business needs, and/or performance.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Maternity and Parental Leaves
• Vision and Dental Insurance

Job openings are posted for at least seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.

About University of Michigan - Ann Arbor

A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.

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