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What IT Process Management contributes to Cardinal HealthIT Process Management is responsible for developing, implementing, maintaining, and governing standard IT policies, processes and procedures. Responsible for the operational management of the IT Service Management (ITSM)/ITIL processes, including but not limited to change, problem, incident, event, asset, and service request and strategic supplier management.Designs, analyzes, and provides operational metrics to highlight opportunities to increase efficiency, optimize cost and reduce risk.Demonstrates knowledge of core ITIL framework and the application of methodologies within area of concentration.Partners with external suppliers, business clients and internal
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