Associate Vice President and Chief Information Officer

Job no: 532013
Work type: Management (MPP)
Location: Monterey Bay
Categories: MPP, At-Will, Full Time, Information Systems & Technology, On-site (work in-person at business location)

Classification: Administrator IV
Hours: Full-time / 40 hours per week
FLSA: Exempt

Anticipated Hiring Salary Range: $180,000 - $190,000 annually
CSU Salary Schedule
*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.

Priority Screening Date: Apply Today! The position is open until filled, but only applications received by Thursday, November 10, 2023, can be assured full consideration.

Recruitment Status: Open Until Filled

ABOUT CSUMB

California State University, Monterey Bay is a mid-sized university in California's Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation's largest four-year public university system, California State University, which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students' lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB's sustainability goal is to be carbon neutral by 2030.

The university's Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.

PURPOSE:

The Chief Information Officer (CIO), reports directly to the Vice President of Administration and Finance/Chief Financial Officer. The Associate Vice President and Chief Information Officer (AVP/CIO) is responsible to provide leadership, vision, and oversight for information systems, technology, digital platforms and innovation with a focus on service excellence, quality & efficiency. The AVP/CIO provides strategic vision and leadership as the University moves toward a more centralized, risk focused, and equitable IT operation, as well as develops policy and prioritization of resources in the rapidly changing information technology environment. The AVP/CIO collaborates with students, staff, faculty, deans, administrative officers, and community members to create strategic, innovative, and leading IT capabilities that support the mission and vision of the University.

The AVP/CIO is a active partner in contributing to CSU system-wide level technology initiatives and adhering to CSU system-wide information technology and security policies and procedures. The AVP/CIO is responsible for a direct reporting technical organization of approximately 70 full-time professionals with an annual expense budget of over $10M.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

Information Technology provides services and support for the entire CSUMB campus and Auxiliaries. These areas of services and support include:

• Campus enterprise resource management systems (HR, Financials, Student Systems)
• School, College, and Departmental systems
• Academic Technologies and classroom support
• Information Security and Privacy
• Cloud, Physical, and Digital Infrastructures
• Campus networks, telecommunications, and network infrastructure
• Website and Web Services
• Campus Computing and Technology Support Services
• CSU Accessible Technology Initiative
• Learning Space and Conference Room Technologies and Service
• Information Technology Help Desk
• Information Technology Division Project Management, Budget, and Planning
• Vendor and Contract Management, IT Procurement

Vision, Leadership and Planning:

• Create a unified and service-oriented IT organization, and ensure a reliable and secure technology infrastructure.
• Provide long-range strategic direction for the application and delivery of information technology to fully support the University's core academic mission and its business functions.
• Establish and sustain an IT governance structure that promotes collaboration, cross-campus participation, and executive engagement in setting technology strategic priorities.
• Lead a collaborative process to develop and implement an enterprise-wide technology roadmap supporting University priorities.
• Work with IT directors, campus stakeholders and working groups to develop long-range strategic initiatives into annual operational plans and facilitate the open discussion of campus IT plans and policies at all levels of the campus administration.
• Continually assess CSUMB's information technology needs and provide vision and strategic leadership to advance the university's information technology programs.
• Provides leadership to enhance student learning through resourceful use of information technologies and systems, including support for administrative and operational data systems, computer labs, telecommunications, voice, data and video, desktop computing, and associated support services.
• In partnership with Academic Affairs, expand the use of technology to support the academic experience by improving access to digital technologies and fostering a culture of innovation and digital transformation through initiatives that support digital scholarship and pedagogy.
• Envision, investigate, design, and champion the development of new IT-based systems and solutions that support the University's mission and commitment to diversity and equity by guiding the use of technology as a mechanism to promote inclusion and act to address digital inequities
• Employ innovative strategies to position IT to fully meet the information and analysis needs of the entire campus community, placing a strong focus on customer service, accountability, accessibility, and measured performance while utilizing resources effectively and efficiently.
• Develop and effectively articulate funding needs and strategies to support the implementation and ongoing maintenance of technology initiatives.
• Utilize industry standards and frameworks to introduce, fund, and implement the required tools and processes to protect and secure the university's data assets.
• Deploys a specific and comprehensive back-up and disaster recovery plan to assure the integrity of the University's mission in the face of unforeseen technology failure.
• Leading improvement in University operations by:
  • Creating efficient digital processes and services;
  • Deploying technologies and strategies to enable effective digital marketing of University programs;
  • Leveraging the functionality of existing technology solutions and services (including improving adoption and reducing duplication);
  • Engaging in data-driven decision-making;
  • Delivering technology support and solutions to the University cost-effectively; and
  • Establishing a culture of partnership and transparency between IT service providers and University end-users.

Other Functions:

1. Perform other job-related duties and special projects as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Thorough knowledge of:

• Strong technical knowledge coupled with a commitment to research and learning about new technologies & trends.
• Current knowledge in technology infrastructure and delivery methods; system development and documentation standards; service delivery techniques; and project management techniques.
• Knowledge of the teaching and research-related technology needs of faculty.
• Knowledge of a university, its functions, processes, and structure.
• Outstanding professional management skills using initiative, originality, judgment, and creative problem solving.
• Experience in budget development and management and cost controls.
• Experience engaging diverse stakeholder groups to set IT priorities, plan services, and develop policies.
• Broad technical expertise across IT disciplines, leading practices in service management, resource management, portfolio management, and project management.

Ability to

• Demonstrate strategic vision, anticipates future trends and incorporates knowledge of successful applications of information technology to ensure information technology efforts align with campus wide goals
• Articulate concepts and directions to the university leadership and campus community.
• Work effectively with internal and external constituencies, such as regional partners.
• Mentor staff and advance a culture of service and collaboration with all campus and system constituencies.
• Create a positive team environment and lead, motivate and develop staff.
• Ability to actively participate in the university's model of shared governance.
• Ability to create positive relationships with individuals from all backgrounds and at all levels of the university leading to productive collaboration and achievement of inclusive excellence through diversity.
• Ability to understand business needs and create technology solutions to meet those needs and make data driven decisions.
• Ensures compliance with local, state and federal laws, and CSU and CSUMB's policies and guidelines to establish and implement appropriate procedures.
• Ability to effectively establish and maintain cooperative working relationships with a diverse multicultural environment.

Skilled in:

• Outstanding professional management skills using initiative, originality, judgment, and creative problem solving.
• Outstanding customer service and team-building skills.
• Effective strategic planning, budget and financial management skills.
• Soliciting feedback to ensure quality service and efficiency or identify areas for improvement.
• Planning and implementing large-scale projects involving a variety of technologies in a distributed environment, including telecommunications and networks, desktop computing, and new media.
• Collaborative, ethical and effective management (interpersonal and facilitation skills).

MINIMUM QUALIFICATIONS:

Education: Bachelor's degree from an accredited university in Instructional Technology, Information Technology, Computer Science, Business Administration, or related discipline.

Experience: Ten years of experience with increasing responsibilities for management and leadership of information technology professionals. Demonstrated experience in IT strategic planning, complex budgeting and personnel management. Experience leveraging technology to achieve the most effective and efficient solutions to support teaching, research, and student learning and business processes.

Demonstrated experience in working in a position that requires a high degree of customer service skills and a proven commitment to promoting and maintaining a service-oriented culture.

PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE:

• Master's degree from an accredited university in Instructional Technology, Information Technology, Computer Science, Business Administration, or related discipline.
• Experience in a broad range of technology within a higher education, government or public sector.
• Strong financial management skills including ability to manage complex budgets with multiple fund sources including experience developing revenue streams through grants and corporate partnerships.
• Strong interpersonal skills, including the ability to use diplomacy, inclusion and consensus to inform the decision-making process.
• Effective collaborative leadership style that incorporates organizational, analytical and decision-making skills with strong change management, project management, and team building skills.
• Demonstrated capacity to understand and to help implement the university's Vision and core values.
• Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs.
• Knowledge or experience in the areas of Project Management Professional and/or Program Management Professional, Certified Information Systems Auditor and/or Certified Security Systems Engineer.

SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:

• All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
• The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
• This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107.
• This position is required to comply with confidentiality requirement outlined in the Department of Education's Family Educational Rights and Privacy and California's Educational Code Chapter 13 regarding sensitive student issues.
• This position has been designated as a sensitive position with:
  • responsibility for the care, safety and security of people (including children and minors), animals and CSU property
  • authority to commit financial resources of the university through contracts greater than $10,000
  • access to, or control over, cash, checks, credit cards, and/or credit card account information
  • responsibility or access/possession of building master or sub-master keys for building access
  • control over campus business processes, either through functional roles or system security access
  • access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards
• Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
• May require occasional evenings and/or weekend work.
• This position is a designated position in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file a Statement of Economic Interest subject to the regulations of the Fair Political Practices Commission.

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Position requires working at a computer/video display terminal and desk for extended periods of time. May require travel between campus offices and off-campus locations.

The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.

BENEFITS/PERKS:

This is a management-level position with an attractive benefits package, which includes: a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental, and vision insurance; long-term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For further information, please visit Employee Benefits Summary. As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.

CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary. As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.

APPLICATION PROCEDURE:

The University is being assisted by AGB Search. Applications should consist of:

• a letter of interest stating how the candidate's experience and qualifications connect with the required/preferred characteristics and prioroties expressed in the position profile
• a curriculum vitae/resume
• a statement of contribution to diversity, equity and inclusion
• five professional references with email addresses and phone numbers provided (references will not be contacted without the Prior permission of the candidate)

Applications, nominations, and expressions of interest can be submitted electronically, and in confidence, to:

ABG Search - Associate Vice President and Chief Information Officer

The position is open until filled, but only applications received by Thursday, November 10, 2023, can be assured full consideration.

For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu. All employees must be eligible for employment in the U.S.

GENERAL INFORMATION:

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.

CSUMB is a smoke and tobacco-free campus.

EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.



To apply, visit https://careers.csumb.edu/en-us/job/532013/associate-vice-president-and-chief-information-officer







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