Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,484 full-time undergraduates and 5,250 graduate and professional students. Ranked 35 among national universities, Boston College has 888 full-time and 1,281 FTE faculty, 2,711 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.5 billion.
This position is part of the team that is responsible for supporting and maintaining the infrastructure for the identity access management (IAM) system, web / application servers and endpoint management applications. The IAM system is an important component as it is the foundation for the University's security architecture. The IAM system maintains users identity information and controls user access to all University services. This includes on-premise applications like the Human Resources system and the Financials system, as well as cloud-based services like Canvas and the Library. Two of the most visible components of the IAM system supported by this team are LDAP directory services and the Shibboleth identity providers.
The duties of the position include maintaining industry standards, reviewing / applying security patches and upgrades to all applications and components supported by the team. The team is also responsible for integrating new applications with Shibboleth, maintaining existing integrations and maintaining web and applications servers for the IAM systems.
Day-to-day activities will include:
Installation, configuration, and maintenance of application servers and SSO server components in a highly available clustered and load balanced environment (HTTP, Secure Sockets Layer (SSL), Lightweight Directory Access Protocol (LDAP) directories, Messaging, and Connection Pooling.
Responsible for performance monitoring and optimization of services supported by the team. Perform capacity planning and recommend future system requirements.
Analyze and recommend new technology solutions and industry standards related to the application supported and apply them to Boston College's application servers.
Research, implement and communicate required patches and upgrades of the systems and applications supported by the team.
Installation, configuration and maintenance of Endpoint management solutions and desktop applications (e.g. Symantec Client - - Management Suite, Crashplan endpoint backup, Sophos Intercept X, FileMaker Pro, etc.)
Data center workload automation (e.g. automate business processes integrating multiple services using various protocols.)
Follow SAS 115 requirements and audit procedures.
Ensure systems and applications are secure and protected.
Provide leadership (technical and non-technical) to project team members both within and outside of IT.
Determine the impact of system changes and/or new functionality on the user community.
Work closely with customers to deliver state of the art business solutions.
Title and salary commensurate with relevant experience based on the following titles and hiring ranges:
Associate Middleware Systems Administrator (Salary 70k to 89K):
A minimum of two years of experience working with middleware to include installation, configuration, and administration as well as deployment experience.
Middleware Systems Administrator (Salary 85K to 108K):
A minimum of three years of experience working with middleware to include installation, configuration, and administration as well as deployment experience.
Senior Middleware Systems Administrator (Salary 95K to 126K):
A minimum of five years of experience working with middleware to include installation, configuration, and administration as well as deployment experience.
Education: Bachelor's degree in relevant discipline or equivalent combination of education, technical certification, and experience.
Technical Skills/Working knowledge of the following:
Endpoint and server operating systems, including Linux, Windows & Mac.
Networking protocols and services, including TCP/IP, DNS, DHCP, SSH, SFTP, etc.
High availability, and clustered environments.
Scripting languages such as bash, python, pearl, powershell, ansible, and other automation tools.
Client Management Suites such as SCCM, Symantec Management Platform, JAMF, etc.
Experience with building Software Packaging for deployment via client management suite.
Directory services such as LDAP, Active Directory, etc.
CI\CD pipelines such as Jenkins, Bamboo, Bitbucket, etc.
Ticketing and documentation tools such as Confluence, Jira, Team Dynamics.
IAM technologies such as Shibboleth, InCommon, MicroFocus NetIQ Identity Management, Access Management, End to End Encryption, etc.
Protocols such as HTTP/HTTPS, XML, JSON, Restful API, SSL, etc.
Maintaining software and introducing changes in a large enterprise environment.
Analytical skills with the ability to recommend and implement changes based on analysis.
Works independently and has the ability to multitask, manages time and priorities wisely with the understanding of the department priorities.
Project Management, organizational and task management skills.
Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:
Tuition remission for Employees
Tuition remission for Spouses and Children who meet eligibility requirements
Generous Medical, Dental, and Vision Insurance
Low-Cost Life Insurance
Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
Boston College conducts pre-employment background checks as part of the hiring process. Boston College is an affirmative action, equal opportunity employer. In concert with our Jesuit, Catholic mission, Boston College is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications for women, minorities, individuals with disabilities, and covered veterans. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at https://www.bc.edu/offices/diversity.
Boston College is one of the nation's best and most selective universities, with U.S. News & World Report ranking Boston College 31st among national universities, and Forbes ranking it 26th in its 2012 America's Best Colleges listing. Boston College confers more than 4,000 degrees annually in more than 50 fields of study through eight schools and colleges. Faculty members are committed to both teaching and research having earned nearly $60 million in research grants in the last year alone. The University has made a major commitment to academic excellence. As part of its Strategic Plan, Boston College is in the process of adding 100 new faculty positions, expanding faculty and graduate research, increasing student financial aid to more than $128 million annually, and widening opportunities in key undergraduate programs, such as international study, internships and student formation.