Position Description

Harvard Medical School Information Systems seeks a seasoned Senior Business Systems Analyst professional skilled in leading requirements elicitation, journey mapping, business process redesign, and user-centered design.

The Information Systems team is responsible for the Software Development Lifecycle (SDLC) from project inception through implementation through ongoing support of the Harvard Medical School systems that support core functions related (but not limited to) Human Resources, Finance, Research Administration, Facilities Management, and Faculty and Student Affairs. The position will report to the Product Owner of Human Capital Management, supporting human resources and the human capital management track, related systems, and databases.

The ideal candidate will be energized by solving problems in new and innovative ways. You are comfortable working in an ever-changing environment and can engage with stakeholders to identify minimal viable product for frequent delivery of new technology solutions.

• Work at an expert level within a team on most phases of service analysis and consider the business implications of technology applications to the current and future business environment.
• Research, design, document, implement, configure, and validate solutions to business needs.
• Solve large, highly complex and multi-faceted technical problems. Will manage multiple projects simultaneously.
• Collaborate with stakeholders to translate business needs into technology strategies, systems requirements and scoping of IT projects.
• Define systems requirements, conduct gap analysis, and identify feasible alternative solutions that meet defined business objectives.
• Responsible for business transition management to ensure that systems are understood and adopted by users.
• Document and refine current state and future state system processes, design, and review prototypes to meet key gaps and processes and build support from technology stakeholders in solutions.
• Define Agile user stories that meet business requirements and application features, data conversion, systems integration, security, or customizations.
• Negotiate user story prioritization, sprint content and longer-term plans collaboratively with the stakeholders and IT team to ensure effective delivery of IT projects.
• Advise unit/school to consider business implications of technology applications and the impact on current and future business environment. Recommend process, practice, or policy changes based on input from stakeholders, comprehension of the subject area, and awareness of current or new system's potential capabilities.
• Develop training materials and work with change agents and trainers on training approach and delivery.
• Contribute to development of long-term strategy, plans, and policies for a unit/school, assess technology investment options as they relate to budget planning and financial investments.
• Partners with HUIT, School officials, and internal IT as an application owner and/or project lead
• Abide by and follow the Harvard University IT technical standards, policies, and Code of Conduct

Basic Qualifications

• Minimum of five years' post-secondary education or relevant work experience

Additional Qualifications and Skills

• Knowledge of information technology applications, processes, software, and equipment
• Highly specialized knowledge of a specific technology
• Demonstrated team performance skills, service mindset approach, and the ability to act as a
• trusted advisor.
• Experience with Jira or other project management tools
• Experience with Visio, LucidChart, or other business analysis tools
• Experience with Excel or other data analysis tools
• Excellent presentation skills with the ability to effectively translate technical topics into business
• language
• Negotiation skills, ability to drive consensus
• Ability to navigate conflicting priorities, ability to influence

Certificates and Licenses

• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred

Additional Information

This position is based in Boston, but the work may be done primarily remote. Any remote work must be performed in a state in which Harvard is registered to do business (CA*, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Individual flexible and remote work options for this role will be discussed during the interview process. *Note: Harvard employees working in California must be exempt.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.

The Harvard Medical School is not able to provide visa sponsorship for this position.

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Benefits

We invite you to visit Harvard's Total Rewards website to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format

Remote


Commitment to Equity, Diversity, Inclusion, and Belonging
We are committed to cultivating an inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values


EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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