Scheduled Hours

40

Position Summary

Under moderate supervision, the IT Portfolio Analyst assists in the support of the administration of the IT portfolio, including facilitating project intake, resource and capacity management, and project, program and portfolio reporting. Provides support and expertise in both analytical and operational processes and provides meaningful insights to IT leadership across the organization for moderately complex projects.

Develops detailed reports and dashboards to assists in the supports of strategic, tactical and operational decision making related to health of the IT projects, programs and the overall IT portfolio. Using a collaborative and team-oriented approach, this team member gathers stakeholder feedback, making process and PPM system improvement recommendations.

Job Description

Primary Duties & Responsibilities

IT Portfolio Management

• Facilitates formal project intake processes and meetings.
• Assists in the support of IT leadership to submit IT roadmap projects into Planview.
• Assists and supports Project and Program leaders in achieving PPM data accuracy.
• Performs periodic audits on effective utilization of PPM.

IT Program and Portfolio Analysis

• Conducts analyses of moderately complex  portfolio data sets related to program/portfolio management and resource allocation.
• Supports Program and Portfolio Leadership on the development and publishing of program and portfolio level reports and dashboards including, but not limited to, portfolio mix, effort mix and budget mix; analyzes moderately complex portfolio data to determine portfolio trends to support decision making.
• Assists and supports Project Leaders and Project Managers on the development and publishing of project reports and dashboards including health, budget, and schedule.
• Works with Project and Program leadership to ensure project and program budgets are managed in Planview PPM and assists in the development and publishing of project and program budget reports.

Resource Management, Forecasting and Analysis

• Works with PMO Leaders, Program Managers, Project Managers and IT Leadership on team capacity planning, forecasting and accurate effort reporting.
• Supports Program Managers on cross-program resource forecasting and dependencies.
• Supports IT leadership in the development of fiscal year resource and budget forecasts based on Planview Roadmap data.

PPMO Policies, Processes and Tools

• Participates in the design and ongoing optimization of PPM tools and functionality for moderately complex projects.
• Works with PPM and other software vendors to optimize PPM tools and functionality.

Communication and Collaboration

• Regularly communicates and collaborates with Project, Program and IT leadership to share reports, dashboards and data trends.
• Gathers process improvement ideas by meeting regularly with PPMO stakeholders.

Performs other duties as assigned.

Preferred Qualifications

• Experience in a matrix management structure in which you rely on other team members for delivery of portions of your service.
• Experience with ITIL framework.
• Experience in a higher education technology environment.
• Experience in a clinical environment.
• PMP or related certification.
• Team Skills: Supports teammates at all times and in any way necessary to maintain a productive, energetic, efficient and dynamic WashU IT team. Communicates effectively and frequently both verbally and in writing with other members of the team. Collaborates with other teammates to provide assistance, and expertise, as well as to receive expert input and assistance from others delivering the best solution and experience for the customer.
• Customer Service: Must possess an aptitude for patience, professionalism, tactfulness and empathy. Must be enthusiastic and committed to helping others and exhibit the ability to quickly assess the specific needs of the customer to determine an appropriate course of action. Must be able to quickly defuse stressful or anxious situations.  
• Demonstrated skills in analysis of project, program and portfolio data and reporting.
• Proven ability to creatively solve problems and to influence outcomes through persuasion, effective communications and relationship building.
• Ability to organize and work effectively in a matrix organization with cross-functional project teams from various departments and locations.
• Excellent organizational and communication skills, both verbal and written.
• Ability to work independently.
• Ability to learn quickly and adapt to new circumstances.
• Ability to work extra hours and adjust schedule and recognize the need to do so.
• Ability to adjust to changes in priorities and demands on time.
• Ingenuity and flexibility is expected.

Required Qualifications

• Bachelorâ™s degree plus four years of relevant experience or equivalent combination of education and experience.
• Relevant experience includes project-related work; demonstrated technical and/or business expertise; experience supporting IT teams with effective utilization of PM/PPM tools and processes.

Grade

G13

Salary Range

$64,700.00 - $110,500.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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