Scheduled Hours

40

Position Summary

Under general supervision and technical guidance, the person in this position is responsible for design, implementation, and engineering support for technology solutions such as server virtualization, collaboration systems, active directory and database solutions.

Job Description

Primary Duties & Responsibilities

• Performs research, analyze technology, consult vendors and apply best practices to design technical solutions by utilizing systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications. Typically related to existing system enhancements or new implementations of lesser scale.
• Validates, tests and implements new products and services.
• Responds to and resolves incidents escalated from operational teams and performance tuning requests utilizing critical thinking skills.
• Creates and maintains documentation related to services, solutions and interfaces.
• Provides technical and advisory leadership as required to complete objectives. Training and mentoring for other personnel.
• Performs other duties as assigned.

Preferred Qualifications

• Bachelors degree plus three years of related experience or equivalent combination of education and experience.
• Experience working in higher education.
• Professional certification.
• Experience in enterprise-scale environments.
• Experience with systems analysis techniques and procedures and developing functional specifications.
• Experience with key technologies such as VMWare tools, Netapp/Pure Storage, Public Cloud (AWS, Azure, and/or Google Cloud), Box, automation tools, PowerShell scripting.
• High aptitude for learning new technologies.
• Ability to effectively communicate technical issues.
• Effective oral and written presentation skills.
• Ability to adjust to changes in priorities.
• Ability to work with minimal supervision with a high degree of accuracy.
• Ability to learn quickly and adapt to new circumstances.
• Good organizational skills.
• Flexible and willing to work extended hours as necessary and recognize the need to do so.
• Ability to adjust scheduled time.
• Ability to exercise good judgment and demonstrate a proactive approach to problem solving.

Required Qualifications

Associate degree and four years of related experience or Bachelor degree and two years of related experience or equivalent combination of education and experience to equal six years.

Grade

G13

Salary Range

$65,900.00 - $112,700.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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