Join a member-driven leader in a fast-paced, challenging and collaborative environment with the shared mission of supporting America’s network of rural electric cooperatives. Since its formation in 1969, National Rural Utilities Cooperative Finance Corporation, or CFC, located in Dulles, Virginia, has provided capital and industry-leading financial products to more than 900 not-for-profit, consumer-controlled utility systems across the United States. Our exceptional team delivers the “CFC Difference” that encompasses our values of service, integrity and excellence in all our interactions.  

CFC has a need for a Senior Business Operations Analyst to join our Loan Operations & Administration team. The Senior Business Operations Analyst is responsible for supporting designated loan operations functions. This includes ensuring the completion of department month end close reporting, creation of department dashboard and metrics, support of loan origination applications (requirements, testing, and defect management) and assisting on process/procedure enhancements.

As a Senior Business Operations Analyst, you will:
• Prepare month end close reports, perform quality review of reports, and ensure completion by deadlines.
• Produce monthly department operational dashboards and metrics for use in managing document pipeline and in analysis and decision-making.
• Manage system operational readiness tasks for Loan Operations & Administration team to include tracking of system application defects/resolution, recommend defect prioritization, and assist with identification of any needed process workarounds.
• Create business requirements, create user acceptance test cases, and execute user acceptance testing for lending applications.
• Troubleshoot and resolve business user issues with lending systems. 
• Assist in document request responses for internal audit inquiries.
• Assist in responding to corporate card inquiries and problems for members when primary is not available.
• Assist on special projects and other duties as assigned.

To be successful, you will need:
• Bachelor’s degree in business or related field.
• Minimum of 5 years of experience in related field.
• Understanding of standard commercial lending concepts, practices, and procedures is preferred.
• Proven ability to work independently and meet deadlines.
• Proven ability to collaborate with team members and customers. 
• Proven ability to provide business requirements.
• Proven ability to write and execute test cases.
• Proven ability to troubleshoot both business problems and system issues.
• Advanced knowledge of system development life cycle.
• Excellent written and verbal communication skills.
• Advanced knowledge of Excel, Reporting & Analytics, SharePoint and ability to learn lending applications.

We offer a comprehensive benefits package that includes hybrid work options; annual incentive opportunities; an employer-paid pension plan; 401(k); medical, dental and vision insurance; a generous leave policy; onsite gym; and more—all in a friendly, professional work environment. For additional information, please visit our website at www.nrucfc.coop. CFC is an Equal Opportunity Employer committed to workforce diversity.

About National Rural Utilities Cooperative Finance Corporation

The National Rural Utilities Cooperative Finance Corporation (CFC) was founded in 1969 by the rural electric cooperative industry. CFC is a nonprofit finance cooperative with more than $32 billion in assets that provides industry expertise, flexibility and responsiveness to more than 1,000 member-owners to help them meet their financial needs. At CFC, our members’ success is our success. Our commitment to our members goes beyond our work as a lender. In addition to our lending solutions, CFC offers treasury services, investment opportunities, financial models and tools, programs to support and promote the cooperative business model, and industry-leading events and training.

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