Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,484 full-time undergraduates and 5,250 graduate and professional students. Ranked 35 among national universities, Boston College has 888 full-time and 1,281 FTE faculty, 2,711 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.5 billion.
The Emerging Technology Analyst is responsible for the continual identification and evaluation of upcoming technologies that will provide ITS Support Services with a means to meet its client's endpoint needs. This is a pivotal role dedicated to the ongoing review, assessment and communication of technology changes and upgrades impacting Boston College. The incumbent provides recommendations related to the acquisition and retirement of software and hardware assets.
Emerging Technology Identification/Assessment: As a member of the IT Asset Management team, this individual coordinates the lifecycle of widely used University software and operating systems to determine compatibility, identify end of life, and ensure compliance. Working closely with stakeholders including ITS Support, Security, Systems, and the Business Office, this individual plans the rollout of new endpoint software by conducting and coordinating testing efforts, assisting with deployment automation, and escalating issues. This position is also a key contributor to endpoint hardware RFPs and is the point person for evaluating new technology devices that may be used at Boston College.
Reporting/Communication: Proactively identifies opportunities for the utilization of new technology based upon the knowledge of client needs vs. merely serving as an information source. Provides regular reports/updates on technology trends to Support Services management on the prevalence, utilization, effectiveness and implementation of new technology. For example, considers the impact of new technology on our support team and provides input on any training and documentation needed to provide technical support to the user. Actively maintains ITS wiki space and suggests changes to BC Help web pages. Provides a regularly updated emerging technology roadmap that includes hardware and software support plans.
Advising/Technical Review: Serves as a technical resource to ITS Support Services, particularly to the technology consultation organization. Acts as a conduit between support and the infrastructure teams. Recommends appropriate new technology to resolve immediate needs as well for strategic planning.
Full-Time Equivalent Hiring Range: $75,150 to $93,950; salary commensurate with relevant experience.
Bachelor's degree in a technology discipline preferred.
A minimum of four (4) years of progressive technology experience, working with client groups.
Prefer prior experience with the research of new technology, preferably in a higher education environment.
Strong interest in new technology and trends with the ability to relate concepts to practical application.
Six Values. One I.T.S. Collaboration - Continuous Improvement - Innovation - People - Service - Transparency
Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:
Tuition remission for Employees
Tuition remission for Spouses and Children who meet eligibility requirements
Generous Medical, Dental, and Vision Insurance
Low-Cost Life Insurance
Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
Boston College conducts pre-employment background checks as part of the hiring process.
Boston College is an affirmative action, equal opportunity employer. In concert with our Jesuit, Catholic mission, Boston College is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications for women, minorities, individuals with disabilities, and covered veterans. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at https://www.bc.edu/diversity.
Boston College is one of the nation's best and most selective universities, with U.S. News & World Report ranking Boston College 31st among national universities, and Forbes ranking it 26th in its 2012 America's Best Colleges listing. Boston College confers more than 4,000 degrees annually in more than 50 fields of study through eight schools and colleges. Faculty members are committed to both teaching and research having earned nearly $60 million in research grants in the last year alone. The University has made a major commitment to academic excellence. As part of its Strategic Plan, Boston College is in the process of adding 100 new faculty positions, expanding faculty and graduate research, increasing student financial aid to more than $128 million annually, and widening opportunities in key undergraduate programs, such as international study, internships and student formation.