Posting Number: 20141681S Department: ITS DIST (DEPT) Location: District Office Position Number: 1C0058 Percentage of Full Time: 100% FLSA: Non-Exempt (accrues overtime) Months per Year: 12 If other, please specify: Salary Range: Note: Min Salary: $117,780 (annual) Max Salary: $150,336 (annual) Position Type: Classified Positions
Who We Are: The San Mateo County Community College District is committed to achieving educational equity for all students. As outlined in the Districts Strategic Plan, 'success, equity, and social justice for our students are longstanding goals.' The Districts 'Students First' Strategic Plan is focused on 'Student Success, Equity and Social Justice.' We provide students with a rich and dynamic learning experience that embraces differences - emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our San Mateo County Community College District team, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty and classified staff, administration, students and community partners.
The College and the District: The San Mateo County Community College District is home to Caada College, College of San Mateo, and Skyline College. All three of our colleges are designated as Hispanic Serving Institutions enrolling approximately 20,000 students each academic year. San Mateo County Community College District has a diverse student population that is a reflection of the communities that it serves. Detailed information about the student population, including data related to student success, can be found on the San Mateo County Community College Districts Educational Services & Planning website.
Who We Want: We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate will be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students and community partners who are also committed to closing equity gaps. The San Mateo County Community District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals.
The Position: The Systems Administrator performs professional technical work to ensure the integrity and reliability of the servers, operating systems, related network applications and services, and a variety of ancillary and supportive software products that are required to maintain the information technology environment serving the needs of the Colleges and District Office. Under general direction, a systems administrator is responsible for maintaining the information technology environment, providing technical assistance, as needed, to the staff of ITS, supporting production, network services including email systems, web servers, mission-critical database and imaging servers as well as monitoring overall system performance. A high degree of independent judgment and creativity are required to resolve many minor and major problems when they occur. Consequences of errors in judgment will be costly in loss of essential systems used to support the operations of the Colleges and District Office, loss of staff productivity and in some cases negatively impact the use of instructional technology for teaching and learning. Public contact is moderate to extensive, primarily with staff, and for the purpose of providing technical assistance and advice. The Systems Administrator can direct the work of student assistants and other staff as assigned.
Duties and Responsibilities: The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.
Communicates effectively with staff at all levels throughout the Colleges and District Office regarding major technology initiatives
Installs, configures, and maintains both physical and virtual servers
Works with outside vendors to provide technical services to the District on a variety of needs
Assists in the development of vendor RFPs, service agreements, and procurements
Ensures that external cloud services are working and configured correctly
Responds to new requirements and coordinates network configurations with vendors
Responsible for maintaining ongoing backup solutions for all servers
Implements and maintains backup and disaster recovery plans
Maintains updated local documentation on all aspects of servers and other equipment
Responsible for the daily maintenance of mission-critical email services utilizing Microsoft Exchange and Microsoft Office 365
Maintains solutions to control spam and malware threats
Responsible for the daily maintenance of production and disaster recovery storage solutions
Provides administrative oversight for storage area networks and network-attached storage systems
Provides support for current and emerging instructional technologies including those in the classroom, web-based, and network-based applications
Acts as a resource for District desktop support technicians and instructional support staff
Attends meetings, workshops, and conferences, and participates in required technical training to maintain technical currency
Installs new releases of operating system products and network services including utility software
Maintains multiple operating systems; maintains network services including DNS, DHCP, LDAP, AD, and NFS
Installs routine hardware upgrades and coordinates with vendors for installation of specialized equipment
Monitors system status and performance and takes action as necessary
Identifies, monitors, reports and resolves system problems; monitors systems logs
Participates in performance evaluation planning to recommend appropriate upgrades to servers and/or replacements
Provides extensive technical support and assistance to other technical staff
Provides training as required to other technical staff and user personnel
Provides on-call support (24 hours/day) for the production environment
Evaluates and recommends new system software and hardware products and tools; acts as primary liaison with vendors and suppliers of products
Assists in the development of application and/or reporting programs as necessary
Assists other technical staff with the design, implementation, and support of the wide-area and local-area networks
Contacts vendor-provided support when necessary and ensures that problems are resolved in a timely manner
Performs other related duties as assigned
A combination of education and experience equivalent to completion of an Associate of Arts degree with a major related to computer science, information systems, or network technology
Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff
Physical Requirements: This classification requires sitting or standing for prolonged periods of time, dexterity of hands and fingers to operate a computer keyboard, touch screen, and mouse, use of hand tools such as screwdrivers, pliers, etc., the ability to lift equipment up to 40 pounds, crawl on the floor, work under desks and in tight places, and work on ladders.
Equivalence to Minimum Qualifications:
Knowledge, Skills and Abilities:
Knowledge of Ellucian Banner administrative information systems
Knowledge of IBM AIX (unix), Linux, Windows server, and other operating systems to be able to maintain such operating environments
Skilled in the use of virtualization and clustering technologies, including solutions from VMWare, IBM, Microsoft, and Citrix
Skilled in the use of storage provisioning, including solutions from NetApp, EMC, Dell, and IBM
Skilled in the use of SQL, C, HTML, XML, Java, Windows PowerShell, operating system scripting, and other programming languages
Skilled in analyzing system problems, and identifying and expediently resolving
Skilled in using a wide range of diverse computer performance and monitoring tools to analyze performance issues and make appropriate recommendations
Ability to quickly learn new technical skills and to maintain the currency of acquired technical skills
Skill in effectively training non-technical personnel in technical areas and subjects
Skill in written and oral communication
Skill in communicating efficiently and effectively with persons from diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds
Benefits: Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.
Open Date: 11/06/2023 First Review Date: 11/27/2023 Close Date: Open Until Filled: Yes
Special Instructions Summary: Required Application Materials All applicants are required to submit:
1. A completed online District application form (go to https://jobs.smccd.edu to complete the application and to apply for this position).
2. A resume that details all relevant education, training, and other work experience.
3. A cover letter of no more than 3 pages that addresses the applicants cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff as well as the applicants qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.
Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.
For questions related to this posting, please contact: SMCCCD Office of Human Resources 3401 CSM Drive San Mateo, CA 94402 Tel.: (650) 574-6555 Fax: (650) 574-6574 Email: email@example.com Web Page: https://smccd.edu/humanresources/
Conditions of Employment: Prior to employment, the selected candidate will be required to complete the following:
1. Submit official transcripts (applies to all faculty or educational administrative positions)
2. Submit verifications of prior employment
3. Satisfactory references
4. Successfully being cleared for employment through the background checking process In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.
5. Present original documents for proof of eligibility to work in the United States
6. Approval of your employment by the SMCCCD Board of Trustees
7. Provide a certificate of Tuberculosis exam for initial employment.
8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.
EEO Statement: The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.
Accommodations: Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation requests and a copy of the Americans with Disabilities Act applicant procedures can be made by completing our: Applicant Reasonable Accommodation Request Form
Annual Security Report: San Mateo County Community College Districts (SMCCCD) 2022 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. Our 2022 Annual Security Report also outlines various campus safety and security policies, such as those concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The 2022 Annual Security Report also includes important tips to help every member of the community remain safe and avoid becoming a victim of crime. The 2022 Annual Security Report is now available. You can also obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (650) 738-7000. The report includes information about criminal activity on our campuses, emergency procedures and resources.
San Mateo County Community College District is committed to achieving educational equity for all students. As outlined in the District’s Strategic Plan, “success, equity, and social justice for our students are longstanding goals.” The District’s “Students First” Strategic Plan is focused on “Student Success, Equity and Social Justice.”