Survey Research Analyst - Office of Assessment and Decision Support - Georgetown University

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Requirements

Survey Research Analyst - Office of Assessment and Decision Support - Georgetown University

Job Overview

The Survey Research Analyst, a key member of Georgetown's Office of Assessment and Decision Support (OADS), is focused on gathering and utilizing survey data to support executives, senior leadership, administrators, and faculty in understanding the experiences, behaviors, attitudes and beliefs of key internal and external constituencies so as to support decision making.

They further serve as a key resource to the university in the development, administration and analysis of surveys, regularly consulting with students, faculty and staff who are engaged in survey research. In all work, they combine strong technical skills in survey research methods, data analysis, reporting and visualization with knowledge of the university context to gather and relay critical information and insights from survey data clearly and accurately.

As part of the OADS team and with a service-oriented focus, the Survey Research Analyst works closely with stakeholders including executive leadership, regularly communicating survey findings in an impactful manner and supporting accurate and appropriate interpretation. They are a sought-after collaborator both within and outside of the office, with a reputation for effectively balancing multiple priorities, meeting or exceeding established timelines, and bringing a positive attitude, curiosity and relentless attention to detail to their work.

Work Interactions

Reporting directly to the Associate Vice President of Institutional Data Analytics, the Survey Research Analyst functions as an active collaborator on the OADS team. As part of the office team, they participate in regular and ad hoc office meetings as a positive contributor who communicates needs and timelines clearly, demonstrates a willingness to help teammates, and contributes to a supportive and safe work environment. Other interactions include:

• Establishing and maintaining positive working relationships with stakeholders across the university (faculty, staff and students) who work with OADS to develop, administer and analyze surveys
• Serving as a key member of the Survey Coordinating Group, tasked with oversight of university survey activity as outlined in policies and procedures
• Working with executive, administrative, and faculty leaders to utilize survey research in understanding key questions and supporting decision making
• Communicating in a professional and timely manner with survey respondents who raise questions or concerns about participation in or results of surveys administered by OADS
• Collaborating with the university's Institutional Review Board to attend to Human Subjects Protections in survey research

Requirements and Qualifications

• Bachelor's degree in a social science field (sociology, psychology or a degree with a focus on survey research methods - preference for Master's degree in survey research methodology or a related social science field may substitute for direct experience (shown next)
• 5 years of direct professional experience with the development, administration, and analysis of surveys
• Formal training and experience in statistical analysis
• Proficiency with using one or more common statistical packages for code/syntax-based analysis - preference for R - SAS, SPSS, Stata also acceptable
• Demonstrable training in - and proficiency with - common statistical techniques - such as linear regression, logistic regression, analysis of variance required; experience with advanced methods such as dimension reduction and/or structural equation modeling preferred
• Demonstrated training in- and experience with - survey instrument development and best practices for survey research
• Proficiency with office productivity apps such as Google Workspace and/or Microsoft Office 365
• Advanced proficiency with Excel
• Excellent interpersonal, problem-solving, oral and written communication skills
• Ability to work independently, manage multiple projects simultaneously, and meet established deadlines
• Attention to detail and accuracy
• Demonstrated ability to learn quickly and work efficiently; adept at quickly learning and effectively using new tools and techniques
• Ability to seek help from and provide help to others when needed
• Ability to make positive contributions to team success: to provide and receive constructive feedback, to follow established team practices/guidelines for workflows, documentation and deliverables, and to actively participate in fostering a positive, supportive work environment

Preferred qualifications

• Experience with one or more qualitative research methods - SurveyMonkey, QuestionPro or similar platforms
• Proficiency in one or more data visualization tools - e.g., Power BI, Tableau, Looker, etc.
• Advanced proficiency in using web-based tools for survey administration and reporting - preference for Qualtrics
• Experience with RStudio, Tidyverse, Quarto, and Shiny development

Work Mode: Telework Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff positions can be found on the Department of Human Resources Mode of Work Designation.

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.


To apply, visit https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/3307-M-Street/Survey-Research-Analyst---Office-of-Assessment-and-Decision-Support---Georgetown-University_JR16772-1







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