Job Summary Working with the Health Affairs Operations Support team, manages the daily execution of one to two moderately complex projects or phase(s) of a larger project. Ensures the project's goals, purpose, and criteria for success are clearly defined. Provides project management, analytics reporting and accountability. Develops and documents project plans and timelines. Plans, prioritizes and executes a broad range of initiatives and activities to ensure successful design, implementation and measurement of department projects and initiatives.
Additional responsibilities include:
Manages assigned projects, coordinating with department staff, key workgroups, steering committees, provider partners and leaders to effectively design project charters, plans, and timelines. Identifies and uses appropriate project management tools and concepts.
Provides leadership and guidance to Project Coordinators and Interns as needed.
Creates work products and project deliverables independently.
Understand and meet expectations for deliverable quality and timeliness. Escalates issues and resets priorities as needed.
Conducts and/or supports complex qualitative and quantitative analysis of project data to assess the feasibility of new/ revised processes.
Utilizes data analysis to support decision-making, summarize findings, draw appropriate conclusions, and effectively communicate results to team. .
Effectively facilitates meetings to successfully collaborate and build consensus with other staff and stakeholders.
Monitors, evaluates and reports on the progress of projects.
Anticipates, identifies and resolves issues, communicating major issues and proposed approaches to senior leadership to inform decision making.
Produces and executes senior level presentations, recommending strategy and program design.
Utilizes internal communication, analytics and financial expertise to develop strategy recommendations.
To Qualify, you must have:
Associate's Degree and three years progressive experience in healthcare management, project management, consulting or a closely related field.
Knowledge of clinical concepts, terminology, workflows, preferably in pediatrics or child services.
Intermediate to advanced proficiency in Microsoft Word, Excel, and PowerPoint.
Knowledge of project management software is a plus.
Excellent communication skills including an ability to understand and explain complex concepts including presentations of a body of work to key partners and stakeholders, orally, in writing and in presentations.
Capable of demonstrating effective professional communication skills, including diplomacy, discretion and a customer service mindset.
Ability to work in a dynamic setting and to apply available tools, experience and knowledge to develop and implement flexible processes and solutions for routine and ad hoc tasks.
Ability to independently research complex issues and data and to succinctly synthesize and articulate findings for various audiences.
Demonstrated effective diplomatic skills and ability to use good judgement and discretion.
Strong collaboration and relationship building skills; ability to effectively manage internally in a matrixed organization and with external organizational awareness.
Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.