This position will support the mission and vision of Baylor University by supporting the administration of financial aid. The Enrollment Management Analyst in Financial Aid will maintain a customer service focus with a commitment to timely, accurate aid administration to best support the student experience, cross-functional teamwork, and compliance.
A bachelor's degree and two years of relevant work experience are required. Four years of experience is preferred.
Additional education or experience will be considered in lieu of one another.
A hybrid work arrangement may be considered on a case-by-case basis.
Baylor reserves the right to hire this position to report to a specific Financial Aid team.
Applicants must currently be authorized to work in the United States on a Full-Time basis.
What You Will Do
Supports aid administration to all student populations including undergraduate, graduate, seminary, law, and student-athletes.
Administers aid for federal, state, university, and private financial aid programs.
Understands Financial Aid, Student Accounts, and Admissions timelines, work performed, and how it impacts cross-functional teams, compliance, and student experience.
Review supporting Financial Aid documentation.
Use professional analysis and judgement to determine aid eligibility.
Understand Financial Aid systems, processes, automations, and setup.
Manually award, package, and re-package financial aid in accordance with policy, procedure, and compliance.
Analyze, audit, and proactively resolve errors.
Report areas of responsibility details to supervisor.
Research, analyze, troubleshoot, and respond to requests from team members, campus partners, students, and families to support customer service and student experience.
Serve teammates, campus partners, students, families, with a commitment to active listening and effective communication.
Support tasks, projects, and attend trainings through the Division of Enrollment Management as directed.
Learn and maintain a thorough knowledge of federal, state, NCAA, and university regulations, policies, and procedures to ensure compliance.
Maintain written policy and procedures.
Attend training sessions, to include travel, as necessary.
Assist with special projects and any other task assigned by the supervisor.
Perform all other duties as assigned to support Baylor's mission.
Ability to comply with University policies.
Maintain regular and punctual attendance.
What You Can Expect
As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.
Explore & Engage
Learn more about Baylor and our strategic vision, Illuminate. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!
About Us: Baylor University is a private not-for-profit university affiliated with the Baptist General Convention of Texas. As an Affirmative Action/Equal Opportunity employer, Baylor is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor's commitment to equal opportunity and respect of others does not undermine the validity and effect of the constitutional and statutory protections for its religious liberty, including, without limitation, the religious organization exemption under Title VII of the Civil Rights Act of 1964, the religious exemption to Title IX of the Education Amendments of 1972, and the Free Exercise Clause of the First Amendment to the United States Constitution, among others. Baylor encourages women, minorities, veterans, and individuals with disabilities to apply. EEO/M/F/Vets/Disabled
Baylor University is a private Christian university and a nationally ranked research institution, consistently listed with highest honors among The Chronicle of Higher Education’s “Great Colleges to Work For.” The University is recruiting new faculty with a deep commitment to excellence in teaching, research and scholarship. Baylor seeks faculty who share in our aspiration to become a tier one research institution while strengthening our distinctive Christian mission as described in our strategic vision, Pro Futuris, and academic strategic plan, Illuminate.