At TMB, we are a leading global provider of cutting-edge cabling, data distribution, and architectural/ entertainment lighting solutions for the Audio, Video, and Lighting Industry (AVL). Our solutions cater to event production, broadcast, live entertainment, architectural lighting and corporate markets. As a family-run business, we believe that “fun is profitable” and put people at the heart of what we do. Our success is built on innovation, outstanding customer service, and our commitment to quality. We are seeking an Inside Sales Representative to be part of our dynamic team in our NJ office.
If you’re passionate about the AVL industry, love building relationships, and enjoy being at the forefront of the industry, this opportunity is for you!
What We’re Looking For:
As our Inside Salesperson, you will be connecting with existing and potential customers. You will be working directly with production/rental companies, specifiers, system integrators, and other key players in the AVL industry by preparing pricing quotes and entering sales orders into our system for processing. Supported by our team worldwide, we are seeking someone who is proactive, open, and thrives on making connections.
You’ll be:
Outgoing and engaging, working with both new and existing customers.
Passionate about sales – you’re motivated to find opportunities and optimize sales. You will assist the outside sales team by entering quotes and orders into our computer system.
Experienced – helpful if you have experience in event/show production roles within the AVL or live performance and entertainment industry. Not a requirement.
Your Key Responsibilities:
Maintain and Develop Customer Relationships: answer incoming calls and emails, prepare pricing quotes, and orders for system entry. Work with customers to strengthen relationships and drive business growth. There is no hard selling involved.
Customer Support: Liaise with Sales Management and Customer Development to ensure customers receive timely pricing, excellent service, and accurate product information.
Trade Shows & Events: Attend and represent TMB at trade shows, conferences, and other industry events from time to time, if needed.
Collaboration: Regularly communicate with Sales Management, Customer Development, Operations, Accounting, and other team members to prioritize customer orders
What You’ll Bring:
Some experience in event/show production or customer development within the AVL or live performance and entertainment industry preferred. Not a requirement.
Passion for Audio, Video, and Lighting solutions, and the products we sell.
Ability to thrive in a fast-paced, target-driven environment.
Excellent communication, data entry, and relationship-building skills.
Strong organizational skills to manage your time, prioritize sales activities, and maintain customer records.
What We Offer:
A family-run business with a people-first approach.
Competitive compensation package
A supportive team environment – at TMB, "there’s no I in team".
Work-life balance - We understand the importance of flexibility. A healthy work-life balance allows everyone to excel at work and take care of their personal wellbeing outside of work.
A chance to represent an industry leader with a reputation for friendly service and high-quality products.
This is a full-time position located in our Carlstadt, NJ office. 40 hours per week, Monday-Friday.
TMB offers a full benefits package including Medical, Dental, Vision, Life Insurance, ancillary Hospital, Accident, and Critical Illness plans, EAP, sick and vacation accrued paid time off, 8 paid holidays + your birthday, and 401k participation after 90 days.
Salary dependent on experience and qualifications: $45-70k annual
Physical Requirements:
Sitting up to 8 hours per day. Heavy telephone and computer usage.
Qualifications and Experience:
Understanding of sales processes and dynamics helpful, but not required
Excellent customer service skills
Excellent written and verbal communication skills
Data entry
Attention to detail
Microsoft Office and Adobe products – Outlook, word, excel, pdf.s
Audio/visual Industry: 1 year (Preferred)
Entertainment Industry: 1 year (Preferred)
Lighting Industry: 1 year (Preferred)
Order entry: 1 year (Preferred)
This is a full-time position located in our Carlstadt, NJ office. 40 hours per week, Monday-Friday.
TMB has been delivering high quality products and services to concert, live event, installation, industrial and architectural markets around the world since 1983. We serve a worldwide market from offices in London, New York, LA, Toronto, Beijing and Riga. TMB is famous for Excellent Quality, “Rush Service Normal” and “Fun is Profitable”. This is an amazing opportunity to work within a well-diversified, knowledgeable, global team that really takes care of its customers.