The Graduate Program Coordinator (GPC) serves in a key position of graduate program leadership, having a direct impact on graduate student recruitment, admissions, student degree progress, program completion, and quality of experience. The GPC provides primary programmatic and operation support for MS programs such as the MS in Data Science in Operations Research, MS in Industrial and Systems Engineering and PhD program serving approximately 90 graduate students with plans to grow the program. GPC support may also be needed for certificate programs in the future. This position works closely with the Director of Graduate Studies (DGS) and the Director of Masters Programs (DMP) and to manage the program, ensuring systems are in place to deliver consistent and efficient services, including developing and supporting a welcoming environment for students from a variety of different backgrounds. This position is a key member of the department administrative team and reports to the ISyE administrative manager.

Graduate Program Coordination (90%)
Graduate Program Support â“ 25%

• Under general guidance of the Director of Graduate Studies, organize and administer all aspects of the graduate program and handle day-to-day tasks.
• Serve as Plan Level Coordinator for the ISyE graduate programs.
• Assist students with program requirements and milestones, directing students to Director of Graduate Studies as appropriate.
• Responds to all program inquiries, including policy and procedure questions.
• Assist students with program planning strategies, including registration, transitions from other programs, readmission to the program, funding options, tuition waivers, and health Insurance.
• Functions as a liaison with relevant academic departments, programs and units, to include ISSS.
• Participates in policy and program evaluation and review, including preparing analysis and recommendations on new policy or changes in program requirements.
• Consults with students, faculty, departmental administration and the Graduate School as needed.
• Acts as the first point of contact for all inquiries regarding the program. Responds to requests for program information, data, and/or reports from department administration, CSE, the Graduate School and outside entities as needed.
• Annually reviews and updates the departmentâ™s Graduate Student Handbook.
• Provides staff support for the Director of Graduate Studies and appropriate committees.
• Provide regular updates to the DGS and Dept. Administrator regarding graduate program affairs.
• Represents the DGS as needed on committees outside the department.
• Manages graduate student roster. Gathers and tracks annual graduate student placement for department and CSE reporting. Maintains data on all aspects of the program including applicants, current students, and alumni.
• Maintains and processes Graduate Faculty Role status with the Graduate School.
• Acts as a resource for faculty, staff, and students on program policy and applicable CSE and Graduate School-level policies.
• Prepare block grant (quality metrics) and other proposals to the Graduate School
• Coordinates the annual review of all graduate students.
• Preparing reports and surveys and providing information to support collegiate and/or department decision-makers.
• Ensure department graduate student files are kept up-to-date for current graduate students and that University records retention policies are followed; also maintain the files through the Graduate School Image Now program.
• Acts as program subject matter expert in systems such as SLATE, PeopleSoft Campus Solutions, Workflow Gen, MyU, Reporting Center, GPAS, CourseDog.
• Direct work of Grad student coordinator Teaching Assistant in consultation with DGS.

Admissions â“ 25%

• Prepares funding letters for accepted students, documenting eligibility requirements, conditions, duties, award type/amount, etc.
• Initiates and facilitates the process for fellowship applications. Coordinates internal departmental nomination process if needed.
• Works with prospective students on program requirements, including application process, campus visits and relocations, registration and funding options.
• Advises international students on specific needs related to the application process.
• Manages admissions process, including application processing and Graduate School application requirements.
• Assists applicants with ApplyYourself system and assists faculty members with the AppReview system.
• Assist prospective graduate students with the entire application process, registration holds, language requirements, and visa process, contacting the graduate school and ISSS as needed.
• Tracks acceptance and rejection of admissions offers and status of waitlist.
• Keep a tracking sheet of financial assistantship offers for incoming new graduate students.

Required Qualifications:

• BA/BS degree plus at least two years of relevant experience, or a combination of related education and work experience to equal at least six years.
• Experience with supporting graduate students
• Strong interpersonal, organizational, and project management skills
• Ability to work independently and as a dependable team player

About University of Minnesota Twin Cities

The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.

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