Assistant Director of Development, Resources and Planning, FAS
Harvard University Alumni Affairs and Development
Application
Details
Posted: 19-Sep-24
Location: USA - MA - Cambridge
Type: Full-time
Salary: Open
Internal Number: 66905BR
Job Summary
Alumni Affairs and Development (AA&D) Alumni Affairs and Development is a dedicated team supporting Harvard?s advancement activity through front-line fundraising, alumni and volunteer engagement, technology, prospect management and research, business process, events, communications, and many other areas.
Our goal is to create an environment of respect that leverages the many talents, perspectives, and experiences of our employees; to deliver the strongest possible results by incorporating diverse perspectives into our daily work; and to make AA&D a great place to work for everyone. We strive to live our values of respect, inclusion, trust, collaboration, continuous improvement and innovation; and open communication and effective information sharing in our daily interactions and our work.
AA&D is comprised of the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&D Resources, the Harvard Alumni Association (HAA), and the Office of the Vice President (OVP).
The Assistant Director is responsible for overseeing and managing a cohort of FAS Development Support Staff (grades 53 and 54). This position ensures FAS frontline officers have the highest level of support while also providing an equitable and uniformly positive working experience in FAS Development for assistants.
Reporting to the Senior Associate Director of Development, Resources and Planning, the Assistant Director works with the Senior Associate Director to create a cohesive management structure for all frontline development assistants. This includes goal setting and performance management, workflow management, learning and development, interim and permanent coverage assignments and hiring and onboarding, amongst other tasks.
This role is a great opportunity for someone who is interested in gaining management and organizational strategy experience.
The ideal candidate is mission driven and must be able to apply good judgement, be nimble, show discretion, be able to multi-task, prioritize workload, have strong communication skills, and pivot intuitively when asked to address urgent or emerging requests.
Position Description
The list below covers the most significant responsibilities of the position. However, it does not exclude other duties, the inclusion of which would be in conformity with the level of the position.
Manages the day-to-day operations of a cohort of development assistants including recruitment and hiring, onboarding, schedule and absence approval and identifying tools and resources for the development assistants to be successful.
Oversees the full-year performance management process for a cohort of development assistants, in consultation with the appropriate frontline officers and the Senior Associate Director of Development, Resources and Planning.
Conducts check-in meetings with each development assistant within the cohort where topics such as workload, position satisfaction, performance, feedback and questions are discussed.
Meets periodically with frontline officers and management team of cohort to discuss performance and support needs of the assigned development assistant cohort.
Oversees the long-term and interim support staffing assignments as it relates to the assigned development assistant cohort.
Work with Human Resources in collaboration with the Senior Associate Director of Development, Resources and Planning on performance concerns, employee relations? issues, compensation, policy translation and compliance.
Collaborates with the Senior Associate Director of Development, Resources and Planning on the partnership of both FAS Group Leader cohorts (Harvard College Fund and Donor Development & Services) to create a streamlined approach to Group Leader management and engagement.
Works closely with the development assistants, frontline officers, Talent Management, and the Senior Associate Director of Development, Resources and Planning to identify training needs, skills enhancement, and professional growth opportunities for the assigned development assistant cohort.
Develops onboarding and training plans to ensure that each development assistant has the skills needed to ensure job success and to promote professional development.
Collaborates with the Senior Associate Director of Development and their peer Assistant Director of Development, Resources and Planning to schedule guest speakers and relevant presentations for the monthly development assistant cohort meetings for all frontline development assistants.
Assigns projects to support staff cohort members on an as needed basis.
May have the opportunity to manage more development assistants based on structural needs.
Basic Qualifications
4+ years of related administrative experience
Previous experience in project/relationship management
Additional Qualifications and Skills
Ability to work effectively and sensitively with staff during periods of significant change using creative problem-solving skills.
Excellent oral and written communication skills; knowledge of office management and computerized office procedures; demonstrated negotiating skills; ability to work effectively and with tact and discretion across the organization; ability to handle sensitive/confidential situations diplomatically; experience working successfully in an ambiguous environment; proven ability to take initiative and to work collaboratively with a variety of people and departments.
Previous experience managing is encouraged but not required.
Additional Information
This position requires a 3 month orientation and review period.
Please include a cover letter with your application.
To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion & Belonging at https://dib.harvard.edu/.
Accommodations: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know.
COVID 19 Vaccination Information: The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.
Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format
Hybrid (partially on-site, partially remote)
Commitment to Equity, Diversity, Inclusion, and Belonging Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
About Harvard University Alumni Affairs and Development
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.