Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,484 full-time undergraduates and 5,250 graduate and professional students. Ranked 35 among national universities, Boston College has 888 full-time and 1,281 FTE faculty, 2,711 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.5 billion.

This position is part ofthe team that is responsible for supporting and maintaining the infrastructurefor the identity access management (IAM) system, web / application servers andendpoint management applications. The IAM system is an important component asit is the foundation for the University's security architecture. The IAM systemmaintains users' identity information and controls user access to allUniversity services. This includes on-premises applications like theHuman Resources system and the Financials system, as well as cloud-basedservices like Canvas and the Library. Two of the most visible componentsof the IAM system supported by this team are LDAP directory services and the Shibbolethidentity providers.
The duties of the positioninclude maintaining industry standards, reviewing / applying security patchesand upgrades to all applications and components supported by the team. The teamis also responsible for integrating new applications with Shibboleth,maintaining existing integrations and maintaining web and applications serversfor the IAM systems.

Day-to-day activities willinclude:

• Installation, configuration, and maintenance of application servers and SSO server components in a highly available clustered and load balanced environment (HTTP, Secure Sockets Layer (SSL), Lightweight Directory Access Protocol (LDAP) directories, Messaging, and Connection Pooling.
• Responsible for performance monitoring and optimization of services supported by the team. Perform capacity planning and recommend future system requirements.
• Analyze and recommend new technology solutions and industry standards related to the application supported and apply them to Boston College's application servers.
• Research, implement and communicate required patches and upgrades of the systems and applications supported by the team.
• Installation, configuration and maintenance of Endpoint management solutions and desktop applications (e.g. Symantec Client - - Management Suite, Crashplan endpoint backup, Sophos Intercept X, FileMaker Pro, etc.)
• Data center workload automation (e.g. automate business processes integrating multiple services using various protocols.)
• Follow SAS 115 requirements and audit procedures.
• Ensure systems and applications are secure and protected.
• Provide leadership (technical and non-technical) to project team members both within and outside of IT.
• Determine the impact of system changes and/or new functionality on the user community.
• Work closely with customers to deliver state of the art business solutions.

Title and salarycommensurate with relevant experience based on the following titles and hiringranges:

• Senior Level (5+ years ofexp.). Salary Range: $104,480 to $130,600
• Mid-Level (3-5 years ofexp.) Salary Range: $90,000 to $112,600
• Associate Level (1-3 yearsexp.) Salary Range: $74,000 to $92,200

Bachelor's degree inrelevant discipline or equivalent combination of education, technicalcertification, and experience.

Technical Skills/Workingknowledge of the following:

• Endpoint and server operating systems, including Linux, Windows & Mac.
• Networking protocols and services, including TCP/IP, DNS, DHCP, SSH, SFTP, etc.
• High availability, and clustered environments.
• Scripting languages such as bash, python, pearl, powershell, ansible, and other automation tools.
• Client Management Suites such as SCCM, Symantec Management Platform, JAMF, etc.
• Experience with building Software Packaging for deployment via client management suite.
• Directory services such as LDAP, Active Directory, etc.
• CI\CD pipelines such as Jenkins, Bamboo, Bitbucket, etc.
• Ticketing and documentation tools such as Confluence, Jira, Team Dynamics.
• IAM technologies such as Shibboleth, InCommon, MicroFocus NetIQ Identity Management, Access Management, End to End Encryption, etc.
• Protocols such as HTTP/HTTPS, XML, JSON, Restful API, SSL, etc.
• Maintaining software and introducing changes in a large enterprise environment.
• Analytical skills with the ability to recommend and implement changes based on analysis.
• Works independently and has the ability to multitask, manages time and priorities wisely with the understanding of the department priorities.
• Project Management, organizational and task management skills.