Job Summary

Are you an early higher education administration professional with an interest in career coaching and development? Are you looking for hands-on experience working with over fifty highly accomplished career coaches? Are you a detail-oriented individual who enjoys both quantitative and qualitative work? Would you like to be part of a team known for its culture and commitment to excellent service? If so, consider joining our team as the Coaching & Programs Coordinator.

Position Description

WHAT YOU?LL DO:

Serve as Coaching Team Lead on Key Career Coaching Systems

• Lead on software systems with SME responsibility supporting the coaching program:
  • Time Reporting and Payroll Service
  • 12Twenty Recruiting Platform
  • Serve as Qualtrics/Polling Expert
• Maintain the Career Coach directory (alumni and MBA) to ensure proper visibility of the coaches and to align with the coaching module of the main HBS Recruiting platform
• Manage relationship with Vmock/Aspire and all relevant coaching platforms

Manage MBA and Alumni Coaching Program Operations

• Manage weekly coach invoicing process
• Share career coaching content within the Career & Professional Development (CPD) office and the broader HBS community
• Provide ongoing communications/support for coaches
• Field coaching-related questions/requests forwarded from the CPD main office account including pre-matriculation coaching requests
• Facilitate coach staffing for various programs

Contribute to MBA and Alumni Program Work

• Assist Associate Director with programs that include outreach and coach matching targeted programs
• Team lead for Required Curriculum (RC) Resume Review and RC Cover Letter Review programs as well as club specific resume review programs
• Support RC January Practice Interviews
• Team lead for Spring Reunion programming
• Manage LinkedIn Makeover content, training, and subscriptions
• Distribute HBS Partner coaching requests to appropriate coaches
• Support the planning and execution of Annual Coach Training (2-day intensive training for all coaches)
• Support Alumni Career Programming
• Lead staffing and logistics for daily Coach on Call program (scheduling happens three times per year for Fall, Winter/Spring and Summer)
• Participate as a team member in other MBA and alumni programs as required

Analyze Coaching Program Performance Measures and Maintain Documentation Processes

• Create project plans and documentation for career programming and regularly update the Coach Handbook
• Provide budget-related analysis as requested by Associate Director

General CPD

• Assist with other CPD programming
• This role is also responsible for other duties as assigned

Basic Qualifications

• High School Diploma, GED, or equivalent is required.
• 5+ years of experience in administrative support role(s) is required.
• Education beyond high school may count toward experience.
• Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.

Additional Qualifications and Skills

• Superior verbal and written communication skills
• Strong analytical skills with proficiency in Excel
• Highly developed interpersonal skills and team orientation
• Excellent project management with exceptional attention to detail
• Reliable follow-through and proactive initiative on projects
• Self-starter focused on continuous improvement of projects and programs
• Proven ability to work independently and as part of a team
• Strong service orientation
• Experience with technology platforms is a plus
• Availability for some night and weekend work required

Additional Information

This is a 40 hours/week, overtime-eligible position.

This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite 3 days per week and departments provide onsite coverage Monday ? Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.

We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.

A cover letter is required to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format

Hybrid (partially on-site, partially remote)


Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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