Job Summary

The Harvard Ed Portal is a collaborative partnership between Harvard University, the City of Boston, the Harvard Allston Task Force, and the Allston-Brighton community. The Ed Portal is the Allston-Brighton community?s front door to Harvard?s educational resources (virtual and in person) in arts, wellness, and workforce and economic development. The Harvard Ed Portal?s Workforce Development Program focuses on supporting unemployed and underemployed Allston Brighton and Cambridge community members in their career explorations and searches.?

The Harvard Ed Portal STEM Career and Green Jobs Pathways Program focuses on assisting individuals in Allston Brighton and Cambridge in entering STEM Careers.? Cambridge is already a focal point for life science companies and Allston Brighton area is an emerging center of life science development.?

Position Description

Ed Portal Operations Team:?

• Primary operational support for Workforce and Economic Development (WF & ED) programs??
• Responsible for reserving space and providing the information necessary for the creation of operations plans for all WF & ED programs
• Provide general operational support for Ed Portal programming including occasional front desk/phone line coverage, moderating of virtual Ed Portal programs, and providing staffing support (supply ordering, AV support, room setup, and breakdown) for in-person programs as needed.?

Program Tracking and Support??

• • Career Coaching: Maintain up-to-date records for the Career Coaching program (registrations, pairings with career coach, notes of sessions) and provide required administrative support
  • Manage Mentor: Provide student account management support
  • LinkedIn Learning: Provide student account management and maintain program records
  • Apprenticeship Pathway Programs: Track student enrollment and progression, apprenticeship placements, contacts and provide administrative support
  • SUMAC: Responsible for entering WF & ED data into CRM (information about program participants, event attendance)
  • Feedback: Manage the collection of program evaluation feedback for WF & ED programing, and review all feedback that is received

Basic Qualifications

• 1 or more years of relevant experience
• Strong written and verbal communication skills and ability to communicate with a diverse population
• Advanced competency in Microsoft Office Applications, particularly Outlook, Word, Excel, and PowerPoint, OneDrive and Google Drive/Google Apps; Skills testing may be a component of the interview process for this position.
• Ability to pass a CORI/SORI check.
• Physical ability to move and lift up to 25lbs. (i.e. tables, chairs, boxes).
• The candidate should have superior organization skills to work on shared job responsibilities

• Work hours may include earlier mornings, later evenings and weekends on occasion as needed.
  

Additional Qualifications and Skills

• Prior experience with database systems such as Sumac, or the ability to learn such systems.
• Prior knowledge/ability to learn online event management tools such as Eventbrite, and other web-based applications.
• Highly organized self-starter.
• This job operates in a professional office environment and requires the ability to use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Ability to handle complex and confidential information with discretion.
• Familiarity with Spanish, Portuguese, Cantonese, or Mandarin helpful.
• Familiarity with the Allston-Brighton community helpful.
• The ability to manage competing priorities in an environment with frequent interruptions.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format

Hybrid (partially on-site, partially remote)


Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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