Effectively communicates with faculty, administrators, and staff, acting as the primary contact for employees on all benefit programs and information.
Partners with external vendors, provides feedback and participates in planning sessions to ensure proactive service delivery to meet the needs of the College in concert with the overall mission, vision, and values of the College.
Delivers coordinated programs including, but not limited to medical, dental, vision, life insurance, Flexible Spending Account (FSA), voluntary ck and insurance offerings, Long Term Disability (LTD), Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Workers Compensation, wellbeing, and retirement.
With guidance from leadership, creates processes to engage and educate faculty, staff, and administrators for successful administration of the benefit portfolio.
Participates in regular meetings with the Benefits Team to collaborate and to provide status updates.
Participates in planning meetings, renewal meetings, and clinical reviews for the purposes of training, learning, and engagement with the Benefits function.
Provides recommendations to leadership based on trends and analysis of employee issues.
Administration & Analysis
Works closely with the Benefit team, leadership, payroll, IT, other HR departments and external vendors to prepare, reconcile, and process benefit and retirement data, and invoices with accuracy.
Audits and updates the data between all systems, HR, Benefits Platforms, Retirement Systems, and vendors.
Reviews renewals and legislative updates, and appropriately updates all applicable systems.
Updates reporting and creates documentation to support changes and workflow.
Reviews projects for completeness and accuracy.
Performs audit processes and maintains statistical data relevant to premiums, claims, and costs.
Resolves administrative discrepancies. Confirms or creates change management processes, as it relates to the daily works of the position.
Identifies process improvements for accuracy and timeliness of daily work.
Maintains required benefit, FMLA, ADA, Workers Compensation and retirement documents, contracts, and files as required by internal practices, governing regulations, including routine audits of relevant files.
Complies with all laws related to all areas of benefits.
Project Coordination
Coordinate the completion of projects in order to deliver them within the scope, within budget, and with high levels of quality throughout the project lifecycle.
Actively participates as part of the benefit team to create deliverables and complete project tasks, as assigned.
Serves as liaison to faculty, administrators, and staff.
Identifies and organizes projects such as open enrollment, renewals, annual reporting, interpreting services, and benefit strategies in collaboration with internal and external stakeholders.
Establishes agreement with team members on due dates and quality expectations.
Reviews and facilitates high level deliverables.
Confirms accuracy of deliverables with stakeholders.
Works with the designated team to ensure the creation and accurate delivery of work.
Consults with leadership regarding complex and/or highly sensitive benefit information.
Proactively works with the employee to resolve benefit and retirement issues within the scope of the policies and legal requirements.
Culture of Respect
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
Additional Duties & Responsibilities:
Attends all required department meetings and trainings.
Ensures College name and image are perceived positively by external as well as internal audiences/stakeholders.
Manages multiple assignments of varying complexity with the ability to adapt to the changing needs of the College and business partners.
Minimum Qualifications:
Bachelor's Degree in Human Resources or closely related field.
Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.