Alexandria
Washington, D.C.
Greensboro, North Carolina
USA - MA - Cambridge
Baltimore, Maryland
Pittsburgh, Pennsylvania
Kansas City, Missouri
Kansas City, Missouri
Chicago, Illinois
Posted: 07-Dec-24
Location: Cincinnati, Ohio
Internal Number: 97840-en_US
Current UC employees must apply internally via SuccessFactors
Founded in 1819, the University of Cincinnati ranks among the nation?s best urban public research universities. Home to 53,235 students, more than 11,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls ?the most ambitious campus design program in the country.?
With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, three straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC?s momentum has never been stronger. UC?s annual budget stands at $1.85 billion, and its endowment totals nearly $1.8 billion.
Job Overview
Join the University of Cincinnati's College of Engineering and Applied Sciences as a Computer Information Analyst I, and become an integral part of our Digital Technology Services team. In this dynamic role, you will support cutting-edge educational programs, pioneering research, and comprehensive outreach initiatives. Located at the heart of innovation and leadership in the vibrant University of Cincinnati community, this position offers the unique opportunity to enhance the technological framework that empowers future engineers and researchers. Here, your expertise will not only support academic excellence but also foster leadership in a collaborative, forward-thinking environment.
Essential Functions
- Primarily supports the overall technology needs for the faculty, staff, researchers and students of the academic and admin departments within the College of Engineering and Applied Science.
- Hardware and software installation, with configuration and administration of end-user desktop and mobile computing devices.
- Troubleshoots, analyzes and resolves problems associated with the system hardware, operating systems, software / applications.
- Ensures compliance with security standards and practices to protect against system vulnerabilities by having a focus on remediation across the college.
- Participates in IT asset management, technology specifications and purchasing, email moderation, and audio-visual support.
- Provide advanced support for computing needs across faculty and staff offices and research labs, supporting multiple platforms including Windows, Mac, Linux, and mobile devices.
- Collaborate with DTS and DTS CEAS IT teams to align technology support with academic teaching and research needs; communicate effectively with internal and external stakeholders.
- Maintain flexible work hours to support users outside of standard times and engage in research projects subject to ITAR regulations, requiring US citizenship or Green Card.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related degree; -OR- an Associate's degree with two (2) years experience; or four (4) years of basic to intermediate level computer hardware related experience.
- At least two years of relevant experience.
- Experience should include administration of desktop technologies and a high level of experience with
- supporting hardware and software of varying technologies, of a company, agency or institution with more than 50 employees.
- Position requires ability to lift a minimum of 40 pounds on a regular basis.
- This position may include research projects handled under ITAR, which is sponsored by the United States Government and requires US citizenship or the applicant to possess a Green Card.
Required Education
Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or related field.
Four (4) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
Required Experience
Relevant work experience considered.
Additional Qualifications Considered
- Demonstrated experience in Windows, Mac, and Linux desktop support.
- Experience with audio visual technologies is a plus.
- Previous engineering experience, particularly with engineering software.
- Excellent organizational skills with strong attention to detail.
- Ability to meet tight deadlines.
- Superior written and verbal communication skills.
- Ability to work independently and collaboratively, adapting to varying team dynamics.
- Comfortable in a fast-paced, dynamic environment where constructive feedback is common.
Physical Requirements/Work Environment
- Office environment/no specific unusual physical or environmental demands.
Compensation and Benefits
UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
- Competitive salary range dependent on the candidate's experience.
- Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
- Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
- Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
- Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
- Tuition remission is available for employees and their eligible dependents.
- Enjoy discounts for on and off-campus activities and services.
As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).
To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html.
For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.edu.
The University of Cincinnati is an Equal Opportunity Employer.
REQ: 97840
SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE