Utilize the EPIC Release Module to locate, analyze, and produce medical records required to substantiate Hospital and Professional Billing claims in response to payer, auditor, and government agency requests.Process medical record requests for on-site regulatory audit requests for CMS (Centers for Medicaid/Medicare Services), OIG (Office of Inspector General), The Joint Commission, and related entities to ensure appropriate follow-through and assist in the minimization of hospital liability. Provide medical records to internal customers, such as the Office of General Counsel (OGC), the Office of Patient Relations and Clinical Risk, Utilization Review Management, and Revenue Cycle as requested or required. Process requests for required medical records within designated time limits